Sr Engineer (Support & Operations)
Confirmed on the employer's own hiring board on Oct 8, 2026. First seen by Alion on Oct 7, 2026.
Job Summary
We are looking for Standard IT supporter who will be delivering onsite IT support & services to all users of our client in UK. The client’s location is in Copenhagen, Denmark.. The Standard IT supporter is a team player with good communication skills and with a focus on end user experience, willing to learn and share knowledge. The support is delivered both as walk-in support and on-site support upon demand, and supporters work with all assigned tasks respectively. The support is highly based on collaboration and participating in coordination and stand-ups is an obligatory part of ensuring high quality towards end-users. We work in a global environment, where tickets are handling in a global setup and there is close collaboration with ServiceDesk and other on-site support-teams across the globe
Key Responsibilities
Perform the On-Site IT services and support (walk-in and on-site support) - Support the local IT infrastructure - Collaborate and engage with different business teams on IT related matters - Provide user training and on-boarding - Support meeting rooms and AV equipment - Support end-user equipment as per client’s standards - Assist and collaborate in IT project implementation as assigned by Lead or IT Operations manager
Skill Requirements
Browser troubleshooting - Re-imaging laptops Maintaining inventory of equipment
Other Requirements
Browser troubleshooting - Re-imaging laptops - Maintaining inventory of equipment