Team Lead
Confirmed on the employer's own hiring board on Oct 9, 2026. First seen by Alion on Oct 7, 2026.
Job Summary
Key note: This role ensures that the proper activities are implemented and managed in accordance with the EU GDP/GMP requirements and/or local legislation requirements (e.g. FDA, Japanese, HPRA, etc).
The incumbent will be a key contributor within our Temperature-Controlled Logistics and Supply team, ensuring that customers and patients receive essential medications in full compliance with regulatory and quality standards. This role plays a critical part in accelerating the global delivery of medicines by proactively addressing challenges, envisioning innovative solutions, and executing decisive actions.
The incumbent will collaborate closely with a team of Temperature-Controlled Logistics and Supply Chain experts to uphold the performance and reliability of our advanced Real-Time Temperature Monitoring (RTTM) platform. This includes promptly identifying and resolving any operational issues that may arise.
As a member of the RTTM Support function, the incumbent will be responsible for managing ticketing processes across the shipment lifecycle-pre-shipment, in-transit, and post-shipment. This includes resolution tracking and analytical reporting for a diverse range of customers and stakeholders worldwide.
1. IoT (internet of things) Platform Support
- Shipment Creation
- Shipment Delivery
- Shipment Recreation
- Pre-shipment, in-transit & post-shipment support
- Manage user issues
2. TrackIt Onboarding & Governance
- Source & Destination onboarding according to SOP
- Shipment Milestone Analysis
- Identify gaps & align with GFFs for improvement
3. Light Touch Site Management
- Shipment Management
4. User Governance
- Provide & remove access to the platforms
- Monitor inactivity
- Role cleanup
5. Location Governance
- Location cleanup
6. Digital Integration
- Support technical enhancements
- Support DI onboardings
7. Continuous Improvements
- Identify opportunities for improvements
- Support implementation
- Support execution
- Changes in processes leading to improved performance indicators (KPIs).
- Works according to relevant SOP / WI.
Key Responsibilities
Key note: This role ensures that the proper activities are implemented and managed in accordance with the EU GDP/GMP requirements and/or local legislation requirements (e.g. FDA, Japanese, HPRA, etc).
The incumbent will be a key contributor within our Temperature-Controlled Logistics and Supply team, ensuring that customers and patients receive essential medications in full compliance with regulatory and quality standards. This role plays a critical part in accelerating the global delivery of medicines by proactively addressing challenges, envisioning innovative solutions, and executing decisive actions.
The incumbent will collaborate closely with a team of Temperature-Controlled Logistics and Supply Chain experts to uphold the performance and reliability of our advanced Real-Time Temperature Monitoring (RTTM) platform. This includes promptly identifying and resolving any operational issues that may arise.
As a member of the RTTM Support function, the incumbent will be responsible for managing ticketing processes across the shipment lifecycle-pre-shipment, in-transit, and post-shipment. This includes resolution tracking and analytical reporting for a diverse range of customers and stakeholders worldwide.
1. IoT (internet of things) Platform Support
- Shipment Creation
- Shipment Delivery
- Shipment Recreation
- Pre-shipment, in-transit & post-shipment support
- Manage user issues
2. TrackIt Onboarding & Governance
- Source & Destination onboarding according to SOP
- Shipment Milestone Analysis
- Identify gaps & align with GFFs for improvement
3. Light Touch Site Management
- Shipment Management
4. User Governance
- Provide & remove access to the platforms
- Monitor inactivity
- Role cleanup
5. Location Governance
- Location cleanup
6. Digital Integration
- Support technical enhancements
- Support DI onboardings
7. Continuous Improvements
- Identify opportunities for improvements
- Support implementation
- Support execution
- Changes in processes leading to improved performance indicators (KPIs).
- Works according to relevant SOP / WI.
Skill Requirements
Master’s or bachelor’s degree in business administration (Management), Supply Chain or Logistics or any appropriate work experience.
Any relevant work experience (1-2 years).
English fluency
MS Office Suite, SAP Basic, Tableau (optional), Power BI (optional)
- Communication
- Problem-solving
- Flexibility
- Team player
- Continuous Learning
- Optimism