Test Manager

Job Summary

Total experience

15+ years in banking QA / test management, 8+ years leading end-to-end testing of core banking and payments implementations

Domain

Payments (SEPA, instant, cards, SWIFT), core banking, digital onboarding

Greenfield

At least one bank launch tested from zero: no legacy baseline, external certification calendars, cut-over into live schemes

Scope

Test strategy and plan, SIT, data testing, end-to-end interface testing, performance/resilience, UAT, certification support, cut-over and hypercare

Seniority

Manager of a 10-25 person test team incl. vendors and offshore

Greenfield digital bank being licensed in Spain (ECB / Banco de España) with a payments-first proposition: instant account opening, SEPA SCT / SCT Inst, Bizum, tokenised cards, cross-border via correspondents. Year 1 launches on sponsor-bank and processor rails; Years 2-3 bring SWIFT, credit, and direct participation in Iberpay / T2 / TIPS.

Location: Madrid (hybrid); travel to Spanish and EU sites as required. Working languages: Spanish (professional) and English (professional). Contract: full-time, 24-36 month programme with permanent conversion possible.

Role summary

Own quality across the whole programme: from the Master Test Strategy through SIT, data and interface testing, scheme and processor certification cycles, UAT with the business, to the cut-over rehearsals and hypercare for a payments-first digital bank in Spain. You know that in payments the calendar is owned by the schemes and the sponsor, that instant payments and card authorisations are 24/7, and that a reconciliation difference is a defect.

Key Responsibilities

Define and own the overall test strategy, test plan and estimates across functional, SIT, integration/interface, regression, performance, data-migration and UAT phases for Temenos T24/Transact and TPH.

Lead end-to-end testing for payments - covering SWIFT, clearing, instant payments, direct debits, book transfers, bulk/file payments, inward payments, amendments/cancellations and exception handling.

Design and grow the test automation framework and regression suite (e.g. Selenium/TestNG, Tosca, UFT, or OFS-injection based) to maximise coverage and reduce release cycle time.

Drive the shift-left and OFS-injection strategy - reserving UI automation for critical business journeys and moving volume coverage to integration-level testing for stability and scale.

Adopt AI/GenAI-assisted testing (auto test-case generation, self-healing scripts, test impact analysis) to accelerate delivery and improve coverage, leveraging HCLTech AI-Force / client accelerators.

Plan and manage test data, test environments and COB (Close of Business) cycles across multi-company, multi-currency payment scenarios.

Validate payment integration points - message routing/transformation, screening & fraud/sanctions (FCM/AML) integration, accounting entries (FT/PEMINT), and status reporting (e.g. pain.002).

Govern the defect lifecycle - triage, prioritisation and resolution - using JIRA/Xray, HP ALM/Quality Center, Zephyr or Azure DevOps, minimising defect leakage into production.

Publish QA metrics and dashboards (test coverage, execution progress, defect leakage) and provide regular status, risk and issue reporting to the PMO and stakeholders.

Coordinate testing across interfacing systems - core banking, channels, middleware/ESB, APIs (IRIS/TCIB) and clearing connectivity - aligned to release and change management.

Manage and mentor onshore/offshore test teams - resourcing, work allocation, coaching and TCoE setup/governance - ensuring productivity and quality standards.

HCLTech | Temenos Business Unit | Confidential Page 2

Payments Testing Coverage

The role requires strong command of payments testing within Temenos Payments Hub (TPH) and Transact:

Payment types - SWIFT (MT & ISO 20022 pacs/pain), SEPA / SEPA Instant, RTGS/TARGET2, ACH, Faster Payments/FedNow, direct debits, book transfers and bulk/file payments (e.g. payroll).

Payment lifecycle - initiation (channels / POA), validation & business-rule checks, STP flow, supervisor/approval workflows, routing & transformation, clearing & settlement.

Controls - payment filtering, sanctions/fraud screening integration, negative CSR handling, reversals, restrictions, fees, reservations and value-dating.

Outputs - status messages and reports, reservation & posting accuracy in Transact, multi-company posting validation and reconciliation.

Non-functional - performance/volume testing for high-throughput payment processing, plus security and resilience validation.

Skill Requirements

15+ years in software testing, with 6+ years on Temenos (T24/Transact and TPH) and 3+ years in a Test Manager / QA lead capacity.

Proven experience managing end-to-end QA cycles for core banking / payments transformation, upgrade or migration programmes.

Strong payments domain knowledge - SWIFT, SEPA, RTGS, ACH, ISO 20022 and the payment processing/clearing & settlement lifecycle.

Hands-on test management and both manual and automation testing experience, including regression suites for Temenos upgrades and CR delivery.

Proficiency with automation tools (Selenium/TestNG, Tosca, UFT/QTP or Temenos-specific frameworks) and CI/CD integration (Jenkins, Git, Azure DevOps).

Proficiency with test/defect management tools - JIRA/Xray, HP ALM/Quality Center, Zephyr or Azure DevOps - and SQL/database validation.

Understanding of Temenos architecture and interfaces - OFS, Integration Framework (IF), IRIS/TCIB, TAFJ/TAFC and COB processing.

Experience of test program management - planning, estimation, resourcing, governance and executive reporting.

Strong stakeholder management, leadership and communication skills; experience in Agile/Scrum and/or Waterfall delivery.

Good to Have

Temenos functional/testing certification(s) on R20 or later releases.

Experience with AI/GenAI-based QA accelerators (self-healing scripts, intelligent test selection, auto test generation).

Exposure to FCM (Financial Crime Mitigation) / sanctions-screening testing and CBPR+ ISO 20022 migration.

Experience with performance/NFR testing tools and ETL/data-migration reconciliation testing.

Prior TCoE / test practice setup and multi-country banking delivery (e.g. UK, EU, Middle East, APAC

Other Requirements

Bachelor’s degree in Computer Science, Information Technology, Engineering, Finance or a related discipline (or equivalent experience).

ISTQB (Advanced / Test Manager) and/or Temenos certifications will be an added advantage.

Key Competencies

HCLTech | Temenos Business Unit | Confidential Page 3

Technical / Domain Behavioural / Leadership

• Temenos T24/TPH testing depth
• Payments & ISO 20022 knowledge
• Automation frameworks & CI/CD
• Test strategy, planning & metrics
• Team leadership & mentoring
• Stakeholder & vendor management
• Defect governance & reporting
• Communication & influencing