Tester

Job Summary

Job Summary

The Junior Board Technician is responsible for supporting lab operations, hardware deployment, inventory management, system assembly, basic troubleshooting, and board-level activities. This role follows established Standard Operating Procedures (SOPs), checklists, and documented processes while working independently with guidance from senior technicians and technical leads.

Key Responsibilities

Lab Logistics Support

• Maintain laboratory environments following 6S methodologies:
  • Sort
  • Set in Order
  • Safety
  • Shine
  • Standardize
  • Sustain
• Receive, unpack, package, transport, and deliver hardware, systems, and lab materials.
• Support shipping, receiving, ISM creation, asset tagging, and hardware tracking activities.
• Perform inventory management activities including:
  • Hardware issuance and returns
  • Database updates
  • Weekly transaction audits
  • Hardware storage and organization
  • Material disposition and scrapping
  • Hardware waterfall collections and disassembly
• Register silicon, boards, systems, and hardware into inventory management systems.
• Safely lift and transport equipment up to 40 lbs. and support team lifts for heavier equipment.
• Operate within laboratory environments while following PPE and safety requirements.

Lab Technical Support

• Manage assigned tickets, work orders, and service requests according to defined SLAs.
• Assemble and deploy client and server systems following documented build procedures.
• Execute system builds according to deployment plans and resource allocations.
• Apply approved BKC/BKM configurations and verify system functionality.
• Label systems and maintain accurate records in SOR and inventory systems.
• Perform first-level troubleshooting and triage activities, including:
  • Hardware inspection
  • Component reseating
  • BIOS/Firmware updates
  • Functional verification
• Collect test data and generate status reports.
• Maintain approved golden configurations and system baselines.
• Assist with hardware and software upgrades as directed.
• Support deployment area setup activities, including network, KVM, and PDU installation.

Board Support

• Perform basic board-level diagnostics and verification activities.
• Assist with documented board modifications and rework activities.
• Follow established procedures for component replacement and repair.
• Conduct board inspections and validation testing.
• Escalate complex technical issues to senior technicians

Skill Requirements

Qualifications

Required

• Associate degree, technical certification, or equivalent experience in Electronics, Computer Engineering Technology, or related field.
• 0-3 years of technical hardware support experience.
• Knowledge of computer hardware components and assembly.
• Basic understanding of electronic circuits and board-level components.
• Experience following SOPs and technical documentation.
• Basic soldering skills preferred.
• Familiarity with inventory and ticketing systems.

Other Requirements

Skills

• Attention to detail.
• Strong organizational skills.
• Ability to follow documented procedures.
• Basic troubleshooting capabilities.
• Effective verbal and written communication.
• Team-oriented mindset.