Director, Engineering

Overview

Director, Software Product Engineering

Role Summary

We are seeking a Director of Software Product Engineering to lead engineering strategy and execution across our Healthcare Payer product portfolio. You will manage multiple product engineering groups, own end-to-end delivery of highly scalable SaaS platforms, and build a high-performance engineering culture. The ideal candidate brings hands-on technical depth, a track record of using AI to accelerate engineering productivity, and the executive presence to operate seamlessly across strategy and day-to-day delivery.

Key Responsibilities

• Organizational Leadership: Lead and grow a 50-100 engineer organization across multiple payer product groups, including direct management of Engineering Managers and senior technical leads and architects.
• Technical Strategy: Own the multi-year engineering roadmap - cloud cost optimization, platform consolidation, and AI-assisted engineering adoption.
• Engineering Excellence: Raise the bar on quality through CI/CD standards, robust release gates, and measurable improvements in DORA metrics and defect escape rates.
• Delivery Ownership: Oversee end-to-end delivery across multiple products - feature releases, NFR validation, load testing, and production readiness.
• Stakeholder Engagement: Represent engineering in executive forums, customer briefings, and technical leadership sessions; translate technical risk and trade-offs into clear business narrative.
• People & Culture: Build talent pipelines, drive succession planning, and foster a culture of ownership, continuous improvement, and psychological safety.
• Domain Knowledge (preferred): Hands-on familiarity with healthcare payer workflows - claims, EDI, eligibility, enrolment, and benefits - is a strong plus.

Required Qualifications

• Experience: 15+ years in software engineering with 7+ years in engineering leadership; proven track record managing 50+ engineer organizations across multiple product groups in a software product company.
• Technical Depth: Strong architectural grounding in cloud-native development (AWS or Azure); hands-on background in Java, Python, or .NET; microservices, API design, and event-driven architectures.
• Engineering Practices: Solid command of CI/CD, DevSecOps, containerization (Docker/Kubernetes), and modern Agile or SAFe delivery methodologies.
• AI Tooling: Hands-on adoption of GenAI tooling to improve engineering productivity or quality in a product engineering context.
• Leadership & Communication: Strong executive communication and stakeholder management skills; demonstrated ability to lead in matrixed, distributed, or offshore-heavy engineering organizations.

Preferred Qualifications

• Experience in healthcare payer products: claims, EDI, eligibility, enrolment, or benefits - in a health plan, TPA, or payer software company.
• Background in multi-tenant SaaS product development serving health plans or TPAs.