Product Manager

Overview

Position Overview

HealthEdge is seeking an experienced Product Manager to lead the strategy and delivery of the new HealthRules Payer (HRP) WebUI - the modern web-based interface replacing our legacy desktop client. This is a highly visible, ground-up modernization effort spanning the full breadth of the HRP platform, and the successful candidate will own the roadmap, requirements, and user experience direction that guides configuration analysts, claims administrators, and health plan operations users through this transition.

This role requires someone who can balance deep healthcare claims administration domain knowledge with strong product management fundamentals, and who is comfortable partnering closely with UX and engineering to make sound tradeoffs on usability, performance, and migration sequencing.

Key Responsibilities

• Own the product roadmap and backlog for the HRP WebUI, prioritizing feature parity, usability improvements, and net-new capabilities relative to the legacy desktop application

• Define detailed requirements, workflows, and acceptance criteria for web-based configuration and claims administration screens in partnership with UX designers and engineering leads

• Lead discovery with configuration analysts, claims administrators, and health plan operations users to understand legacy desktop workflows and translate them into modern, efficient web experiences

• Develop and communicate a clear migration strategy and sequencing plan for moving customers from the legacy desktop application to the WebUI with minimal disruption

• Partner with UX/UI designers on interaction design, navigation patterns, and accessibility standards to ensure the WebUI meets modern usability expectations

• Collaborate with engineering throughout sprint planning, backlog grooming, and release cycles to ensure timely, high-quality delivery

• Define and track success metrics for WebUI adoption, performance, and user satisfaction, using data to inform prioritization decisions

• Serve as the subject matter expert on HRP WebUI capabilities for sales, implementation, and customer success teams, including support for customer and prospect conversations

• Manage stakeholder communication and expectations across customers, executives, and cross-functional teams regarding WebUI roadmap and release timing

• Support user acceptance testing, pilot programs, and phased rollouts to validate the WebUI against real-world claims administration workflows

Required Qualifications

• 5+ years of product management experience, including ownership of roadmap, requirements, and delivery for enterprise software products

• Direct experience in healthcare claims administration, core administrative processing systems (CAPS), or payer operations

• Demonstrated ability to translate complex, legacy desktop workflows into modern web-based user experiences

• Strong analytical and prioritization skills, with experience balancing competing stakeholder needs across customers, sales, and engineering

• Excellent written and verbal communication skills, including experience presenting roadmap and product decisions to executive and customer audiences

• Bachelor’s degree in business, health administration, computer science, or a related field, or equivalent practical experience

Preferred Qualifications

• Experience with UI/UX development, design systems, or front-end web technologies, sufficient to engage credibly with designers and engineers on interaction design tradeoffs

• Hands-on familiarity with HealthRules Payer or a comparable core administrative processing system

• Experience leading legacy-to-web application migrations or platform modernization initiatives

• Experience with Agile/Scrum product delivery methodologies

Geographic Responsibility: Remote, US

Type of Employment: Full-time, permanent

FLSA Classification (USA Only): Exempt

Work Environment: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job:

• The employee is occasionally required to move around the office. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

• Work across multiple time zones in a hybrid or remote work environment.

• Long periods of time sitting and/or standing in front of a computer using video technology.

• May require travel dependent on company needs.

The above statements are intended to describe the general nature and level of the job being performed by the individual(s) assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. HealthEdge reserves the right to modify, add, or remove duties and to assign other duties as necessary. In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position in compliance with the Americans with Disabilities Act of 1990. Candidates may be required to go through a pre-employment criminal background check.

HealthEdge is an equal opportunity employer. We are committed to workforce diversity and actively encourage all qualified persons to seek employment with us, including, but not limited to, racial and ethnic minorities, women, veterans and persons with disabilities.

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**The annual US base salary range for this position is $132,000 to $141,000. This salary range may cover multiple career levels at HealthEdge. Final compensation will be determined during the interview process and is based on a combination of factors including, but not limited to, your skills, experience, qualifications and education.