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Location
In office (Palmerston North, 8am - 5pm)

Confirmed on the employer's own hiring board on Oct 30, 2026. First seen by Alion on Sep 23, 2026. Amplifon scores B on the Alion truth index.

Overview
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Amplifon is a global healthcare retail company specializing in hearing care solutions and hearing aid fitting services. The enterprise operates an extensive international network of hearing centers offering comprehensive audiometric testing, custom hearing aid selection and fitting, ongoing aftercare support, and hearing protection devices. Headquartered in Milan, Italy, the organization operates across more than 25 countries in Europe, North America, Latin America, and the Asia-Pacific region.

We are looking for a passionate and dedicatedClient Advisor to join our team at Dilworth Hearing in our Palmerston North Clinic This role is a part time position, working Mon to Wed from 8:00 am to 5:00 pm. This role will require flexibility to cover other clinics as needed.

To be successful in this role you will need:

  • Previous experience in a client facing customer service or retail position
  • Clear professional communication style
  • Strong administration skills
  • Attention to detail and accurate data entry skills
  • A great phone manner and a warm face to face communication style.
  • A valid drivers license and own vehicle required

Benefits:

  • A values-driven, supportive culture and team who will support your own professional journey with the opportunity to progress through the business
  • Be part of a team that genuinely cares about what they do
  • Be part of a close-knit team
  • While you’re employed at Amplifon NZ, receive free top of the range hearing aids (and a discount for family!)
  • Discounted Southern Cross Health insurance
  • Help people everyday experience the joy of better hearing

We will provide you with full training, a competitive salary and an organisation you can be proud to work for.

About the role:

Our clinic's are modern, easily accessible, and boasts a friendly and supportive work environment. The successful candidate will have flexibility to assist with coverage in other clinics as needed. The role is varied, including front desk responsibilities, scheduling of appointments, handling hearing aid repairs and over the counter sales, alongside conducting basic hearing screening.

Dilworth Hearing, (part of theAmplifon Group) has been providing paediatric and adult audiology services in New Zealand for over 50 years. We have 20 clinics nationwide and consider customer service to be the single most important aspect of our business.

If you're organised, people-focused and ready to make a difference. apply via Seek or our Careers page (we are unable to accept applications through our clinics), with your CV and cover letter, telling us why you'd like to join the Dilworth Hearing team.

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