Credit Controller - Stikland,BLV

Hertex is looking for an experienced Credit Controller to strengthen our finance team, with experience within a retail environment. If you bring a solid background in retail credit control and a keen attention to detail, we’d love to hear from you.

Key Responsibilities:

1. Daily

• Allocating and importing of bank statement by ensuring receipts and store transactions scrutinised and allocated
• Processing refunds due to customers and processing of adjustments (credit notes/discounts/price differences)
• Monitor and manage customer accounts to ensure timely payments
• Proactively contact clients via phone, email, and letters to collect outstanding debts
• Review credit applications and perform credit checks on new customers
• Set credit limits based on company policy and customer creditworthiness
• Maintain accurate records of communications with clients and payment arrangements
• Work closely with the sales teams to address account issues
• Escalate irregularities to management and recommend legal or collection agency action when necessary
• Sending Payfast links/instructions, monitoring and allocating of successful payments
• Reconciling of cash/EFT/card clearing accounts

1. Weekly and Monthly Reporting

• Monthly - Debtors review on Overdue balances / Adjustments / Statements / Partnership collections and submissions to bank
• Weekly – outstanding invoices/credit balances
• Retail accounts reconciled and analysed

1. Deal with customer enquiries

• Respond to internal and external customer enquiries relating to invoices, POD’s, Reconciliations etc.
• Enquiries dealt with timeously and referred to appropriate parties
• Knowledgeable of Point of Sale/Retail system

What We’re Looking For:

• Grade 12/Senior Certificate - with accounting as a subject passed
• Tertiary qualification in credit control or accounting - beneficial
• Minimum of 3 years’ proven experience in credit control, accounts receivable, or finance
• Minimum of 2 years retail experience with strong attention to detail and excellent numerical skills
• Good negotiation, communication, and interpersonal skills and ability to work independently and meet deadlines
• Proficiency in Microsoft Excel and accounting software (e.g. Sage)