Long applicationsign-up on iCIMS
Front Office Manager
Smart Apply
Similar jobs
Salary
≈ $36k – $54k per year (Estimated)
Location
In office (Pasadena)
Seniority
Junior · 2+ years exp
Confirmed on the employer's own hiring board on Oct 19, 2026. First seen by Alion on Oct 14, 2026.
Overview
Company
Impact
Profile match
HHM Hotels is a hotel management, investment and development company headquartered in Philadelphia that operates roughly 240 properties for owners across the United States and Canada. Its portfolio ranges from branded select-service and full-service hotels to the Echelon luxury and lifestyle division, with properties such as The Rittenhouse in Philadelphia, Boston Harbor Hotel and Hyatt Union Square New York. The company hires room attendants, guest service agents, night auditors, chief and maintenance engineers, food and beverage supervisors, sales directors and accounting staff.
Backed by Abry Partners
Overview
Opportunity: Front Office Manager
Manage hotel front office operations in accordance with established guest service and sustainability standards.
Your Growth Path
Assistant General Manager - General Manager - Area General Manager
Your Focus
- Interview, select, train, schedule, coach and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values.
- Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
- Monitor all front office financial operations and ensure front office compliance with accounting controls and procedures.
- Develop, implement and monitor daily, weekly, monthly, and annual department-wide budgets and forecasts. Review, submit for approval, and order capital budget items as required.
- Supervise all guest services department managers.
- Review correspondence from guests and incident logs and direct staff according to information obtained.
- Oversee all vendor and personnel contracts throughout the hotel.
- Monitor occupancy of guest room space to ensure most efficient use and minimize overbooking.
- Create specific, measurable, achievable, realistic, and timely action plans to remedy guest service deficiencies.
- Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
- Perform other duties as requested by management.
Your Background and Skills
- Associate’s or Bachelor’s degree preferred.
- 2 to 5 years hospitality related experience.
HHM Hotels Benefits and Perks
- Competitive wages for full time and part time opportunities
- Medical, Dental and Vision Health Insurance
- Paid Time Off
- 401k Company Match
- Daily Pay
- Free Basic Life Insurance
- 24/7 access to TELUS Health, a confidential work-life resource.
- Travel Discounts
- Commuter Transit and Commuter Parking Benefits
- Employee Assistance and Wellness Program
- Educational/Professional Development
- Referral Bonus Program
Work Environment and Context
- Work schedule varies and may include working on holidays and weekends.
- Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching, stooping, kneeling, or crouching.
What We Believe
People Are Our Capability - Hearts That Serve - Only Excellence - Stay Nimble - Own It
About Us
HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law.
To see other opportunities at this location, click here.
Free account
Stop reading job ads. Get the ones that fit.
One free account turns this page into a shortlist built around your stack, your level and your pay.
Match on every job. Stack, seniority, pay and location, scored against your profile.
1,832,374 open roles. Read straight off company career pages, refreshed every day.
Unlimited applications. Every one you send is tracked in one place, on-site or on a company board.
3 tailored CVs a month. Rewritten for the exact job you are applying to. Included free.
Free forever. No card. Under a minute.
Recommended for you based on this role
Hospitality
Similar stack
Same company
Pasadena
Second Pantry Cook
1 month ago
$50k per year • In office • Full-Time • 3+ years exp • High School Diploma • Los Angeles
Apply
Grill Cook
21 days ago
$64k per year • In office • Full-Time • 3+ years exp • High School Diploma • Los Angeles
Apply
≈ $33k – $49k per year (Estimated) • In office • Full-Time • 1+ year exp • Ocean Springs
Management
Outlook
Apply
≈ $33k – $49k per year (Estimated) • In office • Part-Time • 1+ year exp • Gulfport
Management
Outlook
Apply
≈ $33k – $49k per year (Estimated) • In office • Full-Time • 1+ year exp • Pascagoula
Management
Outlook
Apply
Apply
Apply
Banquet Server
2 days ago
≈ $31k – $57k per year (Estimated) • In office • High School Diploma • Culver City
Apply
Guest Service Agent
2 days ago
≈ $34k – $62k per year (Estimated) • In office • High School Diploma • Hummelstown
Apply
Kitchen Manager
2 days ago
≈ $34k – $62k per year (Estimated) • In office • High School Diploma • Hummelstown
Apply
On Call Banquet Server
1 day ago
≈ $34k – $62k per year (Estimated) • In office • High School Diploma • Pasadena
Apply
≈ $22k – $39k per year (Estimated) • In office • Part-Time • Pasadena
Apply
Apply
≈ $22k – $39k per year (Estimated) • In office • Part-Time • Pasadena
Apply
$50k – $52k per year • In office • Part-Time • Pasadena
Apply
This is one of many
1,832,374 more open roles from verified company boards, updated every day.