Business Analyst
Confirmed on the employer's own hiring board on Oct 14, 2026. First seen by Alion on Oct 7, 2026.
Hiab is the pioneer in smart and sustainable on road load handling solutions. We believe in more than just work - we believe in making a difference for our customers to building a better tomorrow.
Say Hi! to your next challenge - explore the opportunity and apply below!
Your mission
The Business Analyst is a data-driven business partner within Hiab Services. Working closely with sales areas and central functions, the role provides trusted, data-driven recommendations that inform planning and key decisions.The role picks up from the data warehouse layer - owning data pipelines from curated BigQuery tables through consumption models to the reporting layer - and takes domain responsibility for defined data categories, including service execution (running on Salesforce FSM) and product lifecycle. By producing BI reporting in Qlik Sense and Looker Studio, you will translate analytical outputs into commercial insights that directly support services growth.
The primary location is Helsinki, Finland, but we are also accepting applications from Tampere, Finland.
Key responsibilities
Owning and developing BigQuery & CRM analytics data pipelines from curated source tables through consumption models to the reporting layer
Taking domain ownership of defined data categories: service execution, product lifecycle
Building and maintaining robust BI dashboards and reports in CRM Analytics & Qlik Sense
Supporting business case development and providing analytical input to strategic projects
Conducting training sessions and enabling front-lines and central teams to drive data-drive decision-making
Continuously developing data processes, workflows, and overall team data maturity.
What we are looking for
MSc, BSc or equivalent in a relevant field
At least 2-4 years of experience in analytics, BI, or a consulting-type role
Hands-on SQL & BI experience is required. Proficiency in BigQuery, Qlik Sense, Looker Studio, Excel & Business case modelling is a strong advantage.
Experience with Salesforce FSM is considered a plus
Strong analytical skills with the ability to clearly communicate complex technical concepts to non-technical audiences
Commercially aware with a solid understanding of the business context behind data
Proactive, organized, collaborative, and comfortable working across functions and geographies
Fluent written and verbal English skills.
What we offer
As a part of our Employees First culture, we offer opportunities to grow within a dynamic environment that values flexibility and your well-being. We strive to make things easier, empower you to succeed, and strive for excellence in a positive and inclusive environment.
Ready to apply?
Click on the apply button below to send in your application in English. Applications will be reviewed on a rolling basis.
Please note that the process for this position is coordinated by our Recruitment team part of Hiab Business Services based in Bulgaria.
We Are Hiab
Hiab (Nasdaq Helsinki: HIAB) is a leading provider of smart and sustainable on road load-handling solutions, committed to delivering the best customer experience every day with the most engaged people and partners. As the industry pioneer, Hiab continues to make on road load-handling smarter, safer and more sustainable to build a better tomorrow.