Field Service Engineer
Confirmed on the employer's own hiring board on Nov 10, 2026. First seen by Alion on Nov 10, 2026.
Hiab is the pioneer in smart and sustainable on road load handling solutions. We believe in more than just work - we believe in making a difference for our customers to building a better tomorrow.
Say Hi! to your next challenge - explore the opportunity and apply below!
Your mission
As a Field Service Engineer you will be responsible for maintaining, servicing and repairing Hiab and third part equipment, whilst providing a good level of customer service, through product knowledge and customer interaction.
This position is fully on-site and is based in Northallerton, UK.
Key responsibilities
- Undertakes servicing of Hiab or third party equipment at our customer sites
- Complete all service, repair, warranty and inspection jobs allocated daily, to a high quality standard
- Build strong rapport and relationships with customers, through professional behaviour and customer focused mindset
- Respond to routine enquiries from customers about the technical aspects of the organisation’s products and services
- Completing all job related paperwork in an accurate and timely manner to ensure correct invoicing to the customer
- Troubleshoot, investigate, and resolve standard technical problems that arise, ensure ongoing customer satisfaction
- Develop skills and knowledge of the organisation’s products and service
- Carry out assigned tasks and duties in a safe manner, in accordance with instructions and in compliance with the company's safety rules / procedures and with regulations and codes of practice.
- Support the company’s efforts to reduce accidents / incidents by reporting unsafe actions or conditions and participating in Safety Walks, Safety Audits and 5S events etc. as required.
What we are looking for
- Mechanical/Electrical Engineering qualifications
- Experienced multi-skilled engineer
- Experience in mechanical , hydraulic or electrical operations
- Excellent customer focused approach
- Strong problem solver
- Quality orientated
- Flexibility and adaptability
- Self-starter, enthusiasm and drive
- Proven ability to develop and manage customer relationships
- Driving licence required
What we offer
We offer you a position in a global organisation where you are challenged with interesting and diverse tasks. These tasks will provide a great opportunity for you to grow professionally.
Ready to apply?
Click on the apply button below to send in your application in English. Applications will be reviewed on a rolling basis.
Please note that the process for this position is coordinated by our Recruitment team part of Hiab Business Services based in Bulgaria.
We Are Hiab
Hiab (Nasdaq Helsinki: HIAB) is a leading provider of smart and sustainable on road load-handling solutions, committed to delivering the best customer experience every day with the most engaged people and partners. As the industry pioneer, Hiab continues to make on road load-handling smarter, safer and more sustainable to build a better tomorrow.
www.hiabgroup.com