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Location
In office (Beijing)
Employment
Full-Time

Confirmed on the employer's own hiring board on Oct 29, 2026. First seen by Alion on Oct 16, 2026. Zhihu scores B on the Alion truth index.

Overview
Company
Impact
Profile match
Zhihu is a Chinese online question-and-answer community and content platform where users share knowledge, experience and opinions. Launched in January 2011, it earns revenue from advertising, paid content and creator services and hires search algorithm, advertising product and large-model engineers. The company is headquartered in Beijing, China.

一、订单跟踪

1、跟踪订单全流程状态,及时处理订单异常及物流异常(如超时未审核、超时未发运、丢件、破损、延迟),提升客户收货体验。

2、系统内逆向订单的跟进,操作订单完结。针对没有回库的订单,和供应商进行核对。l异常订单理赔处理。

二、库存控制与优化:

1、结合电商平台销售数据、促销计划、季节趋势等,制定合理的安全库存水平,避免缺货或库存积压。

2、定期盘点库存,处理库存差异,跟进滞销品、残次品的清理与退换货流程。

3、监控库存周转率、库龄等关键指标,提出库存优化方案,降低仓储成本。

4、物流包装的合理库存管理,订单管理,成本优化。

5、不断优化物流发货方式,进一步优化成本。

三、供应商管理

1、负责仓储物流以及包装供应商的管理。

2、负责每月仓储物流对账工作。

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