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Location
Remote/Hybrid (Phoenix, United States)
Employment
Part-Time
Overview
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Hilton is a leading global hospitality enterprise that manages, franchises, and develops hotels, resorts, and timeshare properties. Headquartered in McLean, Virginia, United States, the company features a portfolio of distinct world-class brands spanning over 120 countries and territories. Founded in 1919 by Conrad Hilton, it provides lodging options ranging from luxury accommodations to extended-stay suites alongside its Hilton Honors loyalty program.

The Embassy Suites by Hilton Phoenix Biltmore is looking for their next part-time bartender and server!

“Serve Flavor. Pour Personality. Shine at Taste.”

TASTE at Embassy Suite Phoenix Biltmore is the newest addition to our newly renovated atrium. We're delighting our guests with a new American-Southwestern TASTE.

As Bartender/Server you will be responsible for preparing beverages and serving beverages and/or food to guests in the hotel's continuing effort to deliver outstanding guest service and financial profitability.

In this hybrid role, you'll mix handcrafted cocktails, deliver delicious dishes, and create a relaxed, upbeat vibe for our lunch crowd. Whether you're behind the bar or on the floor, your energy sets the tone.

If you're passionate about great service, love lunchtime hours, and thrive in a fast-paced, stylish environment-this is your place to shine.

Shift Pattern: Sundays: 10am - 4pm; Mondays and Tuesdays: 10am - 10pm

Exceptional Hospitality Starts with You

Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Bartender/Server, you’re not just preparing and serving drinks - you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Here's what you'll do during a typical day:

  • Delight our guests: Bring an upbeat and friendly attitude to all guest interactions and proactively look for ways to make their experience special
  • Prepare and serve beverages: Mix, garnish, and serve drinks according to recipe standards, ensuring accuracy and satisfaction
  • Maintain bar operations: Stock and organize bar supplies, including beverages, glassware, and perishables, for seamless service
  • Process payments efficiently and accurately: Use the point-of-sale system to correctly handle cash, credit/debit cards, gift certificates, and vouchers
  • Monitor product quality: Manage inventory and ensure the freshness and quality of all beverage-related items
  • Address guest concerns professionally: Manage situations involving intoxicated guests with care and respect, ensuring a safe environment
  • Comply with regulatory standards: Maintain compliance with health, safety, sanitation, and alcohol awareness regulations, ensuring the highest standards of guest and team member well-being

What It Takes to Make the Stay

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:

A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.

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