Manager, Product Management

Exceptional Hospitality Starts with You

This role is based at one of our corporate offices in McLean, VA, Memphis, TN, or Dallas, TX

This is your chance to be a part of an in-house Technology team that's creating consumer-facing, cutting-edge technologies revolutionizing the hospitality industry around the world! As a Manager Product Management, you will bring your technical skills to a hospitality company with an award-winning culture. On the Authentication (Auth) Product team reporting to Senior Manager Product Management, you will support projects including authentication, identity management, account access, member enrollment, and partner integrations across web and mobile platforms.

What you'll do during a typical day:

• Define and prioritize the authentication roadmap, balancing security, reliability, performance, and user experience across web and mobile platforms.
• Drive improvements to login, account access, and Join experiences by leveraging data, analytics, and customer insights to reduce friction and improve conversion.
• Partner with engineering and stakeholders to translate technical requirements into scalable product solutions, manage dependencies, and deliver enhancements in a shared-resource environment.
• Monitor authentication performance, resolve production issues and risks, and ensure secure, seamless integrations with internal teams and external partners.

How you'll collaborate with others:

• Partner with Engineering teams across web, mobile, and Core APIs to deliver high-quality authentication solutions while effectively managing dependencies and shared resources.
• Collaborate with Security, Legal, Compliance, and cross-functional product teams to provide secure, seamless authentication experiences that meet business and regulatory requirements.
• Contribute to Agile delivery through sprint planning, backlog refinement, roadmap reviews, and integration discussions to support successful product execution.

Deliverables you'll take ownership of:

• A prioritized authentication roadmap that improves login success, increases Join conversion, and enables secure, scalable partner integrations.
• Successful delivery of authentication enhancements, including login experience optimizations, new authentication capabilities, and partner authentication integrations, aligned across platforms and business priorities.

What It Takes to Make the Stay

You have these minimum qualifications:

• Five (5) years of professional work experience in Product, Technology or related field
• You are a product professional with experience in authentication and identity platforms, including login, account creation, account recovery, multi-factor authentication (MFA), and secure customer access solutions.
• This is a hybrid role and would require to be near one of our three US office locations (McLean, Dallas, Memphis)
• Travel up to 10%

It would be useful if you have:

• Bachelor's Degree, or Associate's Degree plus 6+ years of Technology related experience, or High School Degree/GED plus 12+ years of Technology related experience
• Seven (7) + years of professional work experience in Technology or related field
• Knowledge of authentication standards and protocols, including OAuth 2.0, OpenID Connect, SAML, and MFA technologies.
• Experience leveraging analytics, experimentation, or customer insights to optimize digital experiences and conversion.

How We'll Help You Thrive

At Hilton, the hospitality we're known for doesn't end with our guests. We proudly invest in our Team Members' wellbeing, supporting you through all of life's moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including*:

• Incredible travel perks - Enjoy 110 nights of deeply discounted travel, with room rates as low as $40/night at our world-class hotels through our Go Hilton travel program
• Own a piece of Hilton - Through our employee stock purchase program (ESPP), you can invest in Hilton shares at a 15% discount to help build your financial future
• Paid parental leave - Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents
• Personalized caregiving support - Access dedicated caregiving concierge services to help navigate caregiving for yourself and your loved ones
• Crisis concierge - In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care
• Mental health resources - Your wellbeing comes first. Eligible Team Members can access free counseling and support through our best-in-class Employee Assistance Program (EAP)
• Generous paid time off (PTO) - Recharge, relax, and take time for what matters most
• Health & welfare benefits - From checkups to dental cleanings to new glasses, we offer a variety of health plans that keep you and your family covered
• Financial security for your future - Our retirement plans make it easier to save for what's next

*Benefits availability may vary depending on Team Member's location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan.

Hilton offers its eligible team members a comprehensive benefits package to support their mental and physical well-being, so they can Thrive personally and professionally. The pay range for this role is $100,000 - $130,000 and is determined based on applicable and specialized experience and location. Subject to plan terms and conditions, you will be eligible to participate in the Hilton Annual Incentive (Bonus) Plan, consistent with other team members at the same level and/or position within the Company.