Senior Group Sales Manager

Exceptional Hospitality Starts with You

The location for this position virtual/remote (within the U.S.)

The Senior Group Sales Manager leads efforts to expand and strengthen the hotel's group sale targets by generating new group business. You will support the Waldorf Astoria Costa Rica Punta Cacique and report to the Director of Sales & Marketing. This is a US-based Remote Position.

What you'll do during a typical day:

• Primary role is to drive conversion for group sales for the Resort to achieve targets and goals.
• Property Visits for FAMs and Site Inspections.
• Travel and attend tradeshows in key markets, plus direct sales calls and efforts.
• Drive new business opportunities: Respond to inquiries, initiate outreach, qualify leads, and solicit potential clients through proactive sales efforts.

How you'll collaborate with others:

• Coordinate and work closely with the Director of Sales- Property Based, for support and direction.
• Support exceptional service delivery: Collaborate across departments to coordinate the fulfillment of contracted services and uphold the highest standards of client satisfaction

What It Takes to Make the Stay

You have these minimum qualifications:

• Two (2) years of Luxury Group Sales Experience
• Extensive knowledge of Group Sales, ideally in Resorts with Seasonal periods
• Prior hotel/travel industry experience
• Effectively navigate the enterprise and communicate with department heads, executive committee members, team members and corporate leaders
• Fluent in English
• Travel up to 35%

It would be useful if you have:

• Experience with Incentive Group Market
• Delphi Knowledge
• Platform knowledge of Meeting Broker, Cvent, Hopskip
• Fluent in Spanish

How We'll Help You Thrive

At Hilton, the hospitality we're known for doesn't end with our guests. We proudly invest in our Team Members' wellbeing, supporting you through all of life's moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including*:

• Incredible travel perks - Enjoy 110 nights of deeply discounted travel, with room rates as low as $40/night at our world-class hotels through our Go Hilton travel program
• Own a piece of Hilton - Through our employee stock purchase program (ESPP), you can invest in Hilton shares at a 15% discount to help build your financial future
• Paid parental leave - Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents
• Personalized caregiving support - Access dedicated caregiving concierge services to help navigate caregiving for yourself and your loved ones
• Crisis concierge - In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care
• Mental health resources - Your wellbeing comes first. Eligible Team Members can access free counseling and support through our best-in-class Employee Assistance Program (EAP)
• Generous paid time off (PTO) - Recharge, relax, and take time for what matters most
• Health & welfare benefits - From checkups to dental cleanings to new glasses, we offer a variety of health plans that keep you and your family covered
• Financial security for your future - Our retirement plans make it easier to save for what's next

*Benefits availability may vary depending on Team Member's location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan.

Hilton offers its eligible team members a comprehensive benefits package to support their mental and physical well-being, so they can Thrive personally and professionally. The pay range for this role is $72,500 - $100,000 and is determined based on applicable and specialized experience and location. Subject to plan terms and conditions, you will be eligible to participate in the Hilton Sales Incentive Plan (SIP), consistent with other team members at the same level and/or position within the Company. #LI-REMOTE