Sr. Engineering Manager, GoFlow

Hims & Hers is the leading health and wellness platform, on a mission to help the world feel great through the power of better health. We are redefining healthcare by putting the customer first and delivering access to care that is affordable, accessible, and personal, from diagnosis to treatment to delivery. No two people are the same, so we provide access to personalized care designed for results. By normalizing health & wellness challenges and innovating on their solutions, we’re making better health outcomes easier to achieve.

Hims & Hers is a public company, traded on the NYSE under the ticker symbol “HIMS.” To learn more about the brand and offerings, you can visit hims.com/about and hims.com/how-it-works . For information on the company’s outstanding benefits, culture, and its talent-first flexible/remote work approach, see below and visit www.hims.com/careers-professionals.

About the Role:

Hims & Hers is on a mission to empower people to live healthier lives. Our Growth Engineering team plays a critical role in achieving this by building cutting-edge web experiences that drive patient acquisition, engagement, and satisfaction. As a Senior Engineering Manager for Growth, you will lead a talented team of engineers focused on building, optimizing, and scaling the systems that power our growth initiatives across Hims & Hers, from acquisition and conversion to retention, performance, experimentation, and personalization across our digital experiences. You’ll work closely with cross-functional partners in product, design, data, and marketing to deliver high-impact initiatives that drive measurable business results.

One of the core systems your team will own is GoFlow, the platform that powers Hims & Hers' entire patient journey, from medical intake through treatment selection and checkout. As a server-driven, node-based flow engine, GoFlow gives every vertical (Weight Loss, Sexual Health, Hormone Health, and more) a shared, reliable foundation to build on, while letting each team move fast with their own branded experience on top. This is a pivotal leadership role where you'll be a hands-on technical and people leader, driving the architecture, reliability, and developer experience of the system that sits at the center of nearly every customer's path to care, including cross-functional migrations, eligibility and checkout orchestration, and the platform's next-generation architecture.

You will:

• Lead, mentor, and inspire a team of engineers, fostering a culture of innovation and continuous improvement.

• Conduct regular performance evaluations, providing feedback and professional development opportunities.

• Collaborate with product, design, analytics, and marketing, and telemedicine teams to define and execute growth strategies and initiatives.

• Manage project timelines, resources, and budgets effectively, ensuring projects are delivered on time and within scope.

• Facilitate and structure agile events, including sprint planning, stand-ups, and retrospectives.

• Build a high-performing team by coaching and guiding the team on industry best practices and common ways of working.

• Ensure rigorous quality assurance practices within an agile development environment, balancing on-time delivery without compromising quality.

• Champion continuous improvement by identifying and implementing solutions that enhance platform scalability and performance.

• Able to anticipate business and industry issues and recommend new and innovative approaches.

• Able to manage multiple teams of ICs and/or managers.

You have:

• 10+ years of relevant work experience in software engineering, managing and leading teams to deliver in fast-paced hyper-growth environments.

• Expertise in modern web technologies and frameworks (JavaScript, TypeScript, React, Next, GraphQL, Node).

• Proven experience in building and managing high-performing teams.

• Strong technical background with expertise in full-stack development and architecture.

• Excellent problem-solving skills and the ability to make data-driven decisions.

• Experience designing, building, and scaling web platforms for high-traffic applications,

• requiring the ability to prioritize effectively and make quick decisions in a fast-paced environment.

• Excellent understanding of agile frameworks and project management practices.

• Clear and concise communication skills, adept at bridging the gap between technical and non-technical audiences.

• Passion for building user-centric products and delivering high-quality solutions.

• Exceptional problem-solving skills with a keen eye for detail.

• A self-starter with a strong business acumen and a strategic mindset.

• A passionate collaborator with a "can-do" attitude and a focus on execution.

We are committed to building a workforce that reflects diverse perspectives and prioritizes ethics, wellness, and a strong sense of belonging. If you're excited about this role, we encourage you to apply-even if you're not sure if your background or experience is a perfect match.

Hims considers all qualified applicants for employment, including applicants with arrest or conviction records, in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act, and any similar state or local fair chance laws.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Hims & Hers is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at [email protected] and describe the needed accommodation. Your privacy is important to us, and any information you share will only be used for the legitimate purpose of considering your request for accommodation. Hims & Hers gives consideration to all qualified applicants without regard to any protected status, including disability. Please do not send resumes to this email address.

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