Program Manager - HC MFIP - Minneapolis

Be part of a passionate team dedicated to helping individuals overcome obstacles, build new skills, and secure stable employment!

POSITION TITLE: Program Manager- Hennepin County

REPORTS TO: Program Director

About Hired

Hired helps people build skills, find meaningful work, and create greater economic stability. We focus on individuals whose opportunities have been affected by historic and systemic inequities, offering individualized coaching, skill-building, basic-needs support, and help navigating community resources.

Our mission is to nurture purpose and advance economic opportunity for all through individualized employment and career services. Our core values-Putting People First, Going the Extra Mile, Advancing Equity, and Working Together-are more than words. They guide every interaction and shape our mission-centered culture:

• Putting People First: We center people’s goals, experiences, and needs.
• Going the Extra Mile: We follow through and look for ways to make a greater impact.
• Advancing Equity: We work to remove barriers and expand access to opportunity.
• Working Together: We collaborate with participants, colleagues, and community partners.

Why work at Hired

Hired offers competitive pay, a hybrid work schedule, and benefits designed to support employees and their households. Benefits include:

• Accrue up to three weeks of vacation in first year
• Up to two weeks of personal and health leave in first year of employment
• Three days of floating holidays and 12 observed holidays
• Employer Paid Contribution to
• Group health coverage and free virtual or in-home visits and more than 500 free prescriptions for enrolled employees and household members
• Dental coverage, a Health Savings Account, and Flexible Spending Accounts
• Employer-paid long-term disability and life insurance
• Minnesota Paid Family and Medical Leave
• A 401(k)-retirement plan with 3% employer contributions
• A comprehensive Employee Assistance Program
• Optional vision and legal insurance
• Hired is a 501(c)(3) nonprofit employer; eligible employees may qualify for the Public Service Loan Forgiveness program.

Hired was recognized by the Star Tribune as a Top Workplace in 2023, 2025, and 2026.

Hired is an Equal Opportunity Employer. We consider qualified applicants without regard to age, race, color, religion, marital status, familial status, gender identity, national origin, sexual orientation, disability, or veteran status. Hired is an LGBTQIA2S+ friendly employer.

POSITION DESCRIPTION/PRIMARY OBJECTIVE

The Program Manager will partner with existing management to oversee planning, implementation, and performance of Hired’s Hennepin MFIP Program and program staff. The Minnesota Family Investment Program (MFIP) works with families meet their basic needs, while helping caregivers move to financial stability through education and work. Hired is committed to developing and implementing programming that supports the whole family and reduces racial disparity gaps. This position will supervise staff members at our Minneapolis Office and will require some travel around the Twin Cities.

The ideal MFIP Manager is a people-centered leader with experience in workforce development, human services, or public assistance programs. They understand how families’ unique experiences, cultures, strengths, and barriers shape their paths to financial stability. They’ll partner with fellow managers to coach and develop staff across Hired’s Minneapolis locations, build an inclusive and high-performing team, use data to improve services, and strengthen relationships with county and community partners. This role is a great fit for a hands-on leader who balances compassion with meeting program outcomes.

MINIMUM REQUIREMENTS

• College degree in Human Services, Social Work, Education, or a related field, plus at least three (3) years case management or supervisory experience. A college degree may be substituted for additional years of experience.
• Ability to lead diverse teams in a manner that is equitable and inclusive.
• Ability to lead by example and to mentor and guide others.
• Skills in written and oral communication.
• Ability to work effectively with others.
• Skill in teaching/coaching techniques.
• Efficient organizational and planning skills.
• Effective time management and ability to prioritize work.
• Ability and willingness to respond constructively to rapid change.
• Computer proficiency (especially in Microsoft Word, Excel, and Outlook).
• Valid driver's license, proof of vehicle insurance and vehicle or a reliable means to travel for work when needed.

ESSENTIAL FUNCTIONS

• Manage and oversee the administrative and daily operations of assigned programs, ensuring compliance with governing contracts.
• Assist in establishing and implementing short and long-range goals for the program and the organization.
• Ensure that the program activities meet the specified objectives and program goals. Oversee the collection, compilation, and analysis of program data; prepare and present findings as necessary.
• Evaluate program performance and reports. Communicate critical issues and program activities to the associate program director or program director.
• May provide supervision to staff involved with the assigned programs, which includes work allocation, employee training and development, problem resolution; evaluates performance of supervised staff and makes recommendations for personnel actions. Assist in the recruitment, hiring and training of program staff.
• Assist with the management of contracts, grants, county/state and federal funding. Approve and monitor budget expenditures; assist with proposal writing to develop additional funding.
• May provide services for assigned client caseload in order to meet program goals.
• Keep Hired management informed of critical issues or factors which may impact the organization.
• Keep abreast of factors or programs which may affect job placement including the labor market situation, available training programs for clients (internal and external), and various client assistance programs.

OTHER RESPONSIBILITIES

• Assist with the design and development of new programs/projects.
• Collaborate with other Hired departments, programs, and community partners to consolidate resources and enhance program performance.
• Participate in the development and implementation of methods to evaluate and improve client and employer satisfaction. Assist with budget responsibilities within assigned programs, including budget revisions, quarterly, and year projections, and making budget targets.
• Complete and submit required reports to funder(s) accurately and in a timely fashion.

OTHER EXPECTATIONS

• Understand and support Hired mission.
• Support and set expectations of a workplace climate of mutual respect and treating others with dignity.
• Carry out all job responsibilities in the spirit of equity and inclusion.
• Attending and actively participating in organization sponsored and external training in the development of cultural competency/sensitivity.
• Maintain a strong work ethic that ensures honesty, conscientiousness, and dependability.
• Adapt and adjust to work environments of change, uncertainty and ambiguity.

Apply online at www.hired.org/careers