Healthcare Billing Specialist

Job Title: Healthcare Billing Specialist

Position Type: Part-Time

Working Hours: 11:00 AM - 3:00 PM Central Daylight Time, Monday - Friday

Salary rate: $5-$6

Job Responsibilities:

• Manage accounts receivable and follow up on outstanding insurance claims.
• Track Explanation of Benefits (EOBs), claim statuses, payments, denials, and unresolved balances.
• Accurately enter, review, and update claim information in SimplePractice.
• Follow up with insurance carriers, including Cigna, UnitedHealthcare, Aetna, Blue Cross Blue Shield, and the Veterans Community Care Network.
• Identify delayed, denied, underpaid, or unresolved claims and escalate issues as needed.
• Maintain accurate documentation of claim follow-ups, payer responses, and required next steps.
• Communicate regularly with the external billing team regarding claim submissions, payment delays, and billing concerns.
• Troubleshoot claim issues and ensure appropriate follow-up actions are completed.
• Monitor delayed claim submissions and unresolved billing concerns.
• Provide proactive status updates to the client and relevant team members.

Requirements

• Has 1 year of prior experience with U.S. healthcare billing, accounts receivable, and insurance claim follow-up.
• Hands-on experience using SimplePractice is required.
• Strong knowledge of EOBs, claim statuses, denials, payments, and payer follow-up processes.
• Experience communicating with major commercial insurance carriers.
• Excellent attention to detail when entering claim information and monitoring payment statuses.
• Strong organizational and time-management skills.
• Consistent attendance, reliable follow-through, and the ability to meet deadlines.
• Proactive in providing updates and escalating delayed, denied, or unresolved claims.
• Able to work independently and manage multiple priorities with minimal supervision.
• Knowledge of HIPAA regulations and secure handling of protected health information.
• Comfortable managing a high-priority AR backlog that affects the practice’s cash flow.
• Available during the agreed Central Time working hours and billing-team coordination windows.
• Medical scribing experience is an advantage but not required.

Basic Requirements

• Must speak and write English clearly and professionally.
• Must have relevant work experience.
• Must be able to provide an NBI Clearance and/or Local Police Clearance before onboarding (mandatory).
• Must be available to attend video meetings with camera on when required.

Technical Requirements

• Computer: Reliable laptop or desktop computer.
• Internet: Stable high-speed internet connection (minimum 25 Mbps).
• Audio: Noise-canceling headset.
• Video: Working webcam for virtual meetings.
• Workspace: Quiet and professional work environment.

Benefits

• Dedicated HR & Contractor Support Team: Access to world-class support for questions, guidance, contract matters, and client communication.
• Premium VPN Access (Optional): A secure VPN license can be provided upon request to enhance privacy and security for client-related tasks.
• HIPAA & Cybersecurity Training + Certification (Provided): Access to our internal HIPAA compliance training, cybersecurity modules, and certification to help you confidently handle PHI for U.S. healthcare clients.
• Top 1% VA Performance Training: Access to our proprietary training on communication, client management, productivity systems, and best practices to help you become a top-performing VA and increase long-term client retention.
• Client-Approved U.S. Holidays: Contractors may take U.S. holidays off according to the client’s needs and schedule.
• Client-Approved Paid or Unpaid Time Off: Time off may be granted by your client. Paid time off is optional and only if offered by the client.
• Access to Tools & Resources: Templates, workflow guides, productivity tools, and client-specific SOP support to help you perform at your best.
• Optional Performance-Based Incentives: Some clients may offer bonuses, incentives, or increased hours based on your performance.

These are optional resources and client-approved allowances available to you as an independent contractor. Any resources, training, or allowances listed are optional contractor perks and not employee benefits.