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Customer Success Manager (U.S.)

Hive Learning • E-learning • Corporate Trainings • Bachelor's Degree • 3 months ago
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Salary
≈ $51k – $118k per year (Estimated)
Location
In office (Austin, United States)
Seniority
Middle · 3+ years exp

Confirmed on the employer's own hiring board on Oct 24, 2026. First seen by Alion on May 7, 2026. Hive Learning scores B on the Alion truth index.

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Hive Learning

Hive Learning is a London learning technology company founded in 2015 that runs peer learning programmes inside organisations. Its platform delivers short daily prompts and group discussion rather than long courses, aimed at changing behaviour in areas such as inclusion and sales. The company works with large enterprises and professional services firms.
hivelearning.com • HQ: London, United Kingdom • E-learning • Corporate Trainings • Est. 2015

Degree: Bachelor’s degree required

Experience: 3-5 years in SaaS CS or Account Management

Responsibilities:

  •  Lead onboarding for new U.S. clients
  •  Conduct quarterly business reviews
  •  Train sales teams on Hive Perform
  •  Drive usage and ensure >90% retention
  •  Identify expansion opportunities
  •  Serve as senior contact for U.S. customers
  •  Provide technical and strategic support
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