Technicien Support ToIP N1 (H/F)

Holenek · French: C1 · 24 days ago
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Salary
≈ $30k – $57k per year (Estimated)
Location
Hybrid (Paris, France)
Employment
Full-Time

Confirmed on the employer's own hiring board on Oct 30, 2026. First seen by Alion on Sep 19, 2026.

Overview
Company
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Profile match

Holenek

Holenek is a French IT services company that offers IT services, pre-hiring and commercial portage, with a model it describes as qualitative, fair and sustainable for businesses and IT consultants. Its job ads cover network infrastructure project managers, Java, C# and Angular developers and Sage X3 and Talend analyst developers, with consultants working as employees, in salary portage or as freelancers. The company is headquartered in Nantes, France.
holenek.fr · HQ: Nantes, France · IT Staffing & Staff Augmentation · IT Consulting & Digital Transformation
Tech stack of Holenek

Rejoignez Holenek, une entreprise qui révolutionne le secteur de l'ESN et du recrutement. En tant que Technicien Support ToIP N1, vous serez responsable du support niveau 1 sur des infrastructures Alcatel OmniPCX Enterprise, du maintien en conditions opérationnelles des plateformes de téléphonie, et de la mise à jour de la documentation technique. Vous bénéficierez d'un cadre de travail stimulant et sur-mesure, avec la possibilité de choisir entre un CDI, du portage salarial ou des missions freelance.

Missions

  • Assurer le support niveau 1 sur des infrastructures Alcatel OmniPCX Enterprise (OXE) et participer au maintien en conditions opérationnelles des plateformes de téléphonie.
  • Diagnostiquer et traiter les incidents de premier niveau, escalader les incidents complexes vers les équipes internes ou le constructeur.
  • Participer aux opérations d’exploitation courantes et aux actions correctives, et contribuer à la mise à jour de la documentation technique.
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