Field Care Supervisor
Confirmed on the employer's own hiring board on Nov 12, 2026. First seen by Alion on Nov 12, 2026. Home Instead scores B on the Alion truth index.
Lead. Inspire. Grow. Make a Difference Every Day.
At Home Instead Ivybridge, Directors Martin and Anne-Marie Allison lead a passionate team dedicated to delivering exceptional home care across our local communities. Proudly rated Outstanding by the CQC, we support older people with a wide range of needs, including dementia care, end-of-life support, companionship, and helping them remain active, independent, and connected to their communities.
We are now looking for a compassionate and proactive full-time Field Care Supervisor to join our growing team. This rewarding role is central to maintaining the high standards of care we are known for, providing support to both our clients and Care Professionals. Working closely with the office team, you will carry out client consultations, write tailored care plans, conduct risk assessments, care reviews and spot checks, support Care Professionals in the field, and help ensure that care is delivered safely, effectively, and in line with regulatory requirements and Home Instead's values.
Why choose to work WITH us at Home Instead Ivybridge?
- Employee Benefits Scheme with discounts on shopping, restaurants, travel, and more.
- Employee Assistance Programme providing 24/7 confidential support, including counselling, legal advice, wellbeing resources, and self-help tools.
- Professional development plan with ongoing training and support to help you grow your skills and build a rewarding career with Home Instead.
- Specialist training including City & Guilds Assured Dementia Training, Parkinson's Care Training, and End of Life Care support, helping you deliver outstanding care with confidence.
- A supportive, friendly team environment in a well-respected, CQC-rated Outstanding local care business.
- No two days are the same. You'll enjoy a varied role where you can continually learn, develop, and make a real difference.
- Proud to be recognised as a WorkBuzz 5-Star Employer in Care, based on feedback from our own team.
- Ranked in the Financial Times Best Employers List 2026, achieving 5th place in the Health & Social Care sector.
Job Description
- Conduct client consultations, reviews, and quality assurance visits to ensure the highest standards of care.
- Write and update care plans, and maintain accurate care records, documentation, and compliance requirements.
- Complete Care Professional introductions, spot checks, and supervisions.
- Carry out observations, competency assessments, and coaching to support high-quality care delivery.
- Provide ongoing support, mentoring, and guidance to Care Professionals in the field - empowering them to thrive.
- Build and maintain strong, positive relationships with clients and their families, delivering exceptional customer service and support.
- Support safeguarding, quality assurance, and regulatory compliance processes.
- Work closely with the Scheduling and Management teams to ensure clients receive safe, consistent, and person-centred care.
- Participate in the out-of-hours on-call rota, providing advice and support to clients and Care Professionals during evenings and weekends.
- Previous experience in a leadership or supervisory role within domiciliary care.
- Experience supporting, mentoring, and developing care teams.
- Knowledge of medication management and eMAR systems.
- Level 3 Diploma/NVQ in Health & Social Care (or equivalent).
- Excellent communication and organisational skills, with a positive and resilient approach.
- A genuine passion for delivering outstanding person-centred care and enabling clients to live independently at home.
- Confident using care management software, IT systems, and Microsoft Office.
- Warm, professional, caring, and proactive, with a strong understanding of confidentiality and data protection requirements.
- Full UK driving licence and willingness to travel between the office and clients' homes. A Category B driving licence is an essential requirement due to travel across rural areas where public transport is limited.
- Willingness to undertake an Enhanced DBS check.
If you are passionate about delivering outstanding care and supporting others to reach their full potential, we'd love to hear from you.
Join a team that values compassion, respect, and excellence in everything we do. Bring your experience, enthusiasm, and commitment to quality care, and help us continue making a real difference to the lives of older people and their families across our local community.
What happens next?
- ‘Apply’ now to start your care journey with us!
- One of our friendly recruitment team will be in touch with you for an initial screening call.
- If you are successful, we will arrange an interview with you
- You can be part of our fantastic care team here at Home Instead!
We encourage applications from all sections of the community as we want to reflect the neighbourhoods in which we work. Home Instead is committed to safeguarding and promoting the welfare of adults, and expects all staff to share this commitment. This role is subject to an enhanced DBS disclosure and two professional references. Candidates must have the Right to Work in the UK.