Saturday Receptionist

Saturday Receptionist (with Holiday Cover)

Location: Taunton

Hours: Every Saturday: 9:00am - 5:00pm (Additional weekday hours available to cover annual leave and staff absences)

Lead. Inspire. Grow. Make a Difference Every Day.

At Home Instead, we believe that making a difference starts with the very first conversation. We are looking for a warm, professional, and organised individual to join our team as a Saturday Receptionist, while also providing additional holiday and absence cover during the week when required.

This is afantastic opportunity for someone who enjoys supporting others, takes pride in delivering exceptional customer service, and wants to be part of a company dedicated to improving the lives of older people in our community.

Home Instead Taunton is an award-winning home care provider, proudly recognised as the Best Social Care Company.

What We Offer You:

• Holiday pay, pension scheme and wellbeing support scheme

• Ongoing learning and clear progression routes

• Refer a Friend Scheme

• Access exclusive employee discounts with a wide range of UK retailers, including discounted gym memberships, family days out, MOTs, servicing and more

• Stay informed and engaged with our monthly company newsletter

• Take advantage of convenient on-site free parking

As the first point of contact for clients, families, Care Professionals, and members of the public, you will play a key role in creating a welcoming and professional experience for everyone who contacts our office.

Key Tasks

• Answering telephone and email enquiries professionally and efficiently

• Welcoming visitors and ensuring a positive first impression of Home Instead

• Providing administrative support to the office team

• Maintaining accurate records and documentation

• Supporting recruitment, training, and care operations with general administration tasks

• Assisting with office coordination and scheduling activities where required

• Providing additional cover during annual leave and planned staff absences

Ideal Candidate

• Friendly, approachable, and confident communicating with people from all backgrounds

• Highly organised with excellent attention to detail

• Proficient in Microsoft Office and general IT systems

• Able to work independently and manage your workload effectively

• Reliable, flexible, and willing to provide additional holiday cover when needed

• Passionate about delivering excellent customer service

• Willing to complete an Enhanced DBS

• Previous reception, administration, or customer service experience would be beneficial.

If you are looking for a rewarding role where your organisational skills, professionalism, and friendly personality can make a real difference, we would love to hear from you.

What happens next?

• As soon as you apply, one of our friendly recruitment team will be in touch with you within 24-48 hours

• We will arrange an interview with you

• If you’re successful, you can be working with us ASAP

Congratulations! You’ll then be part of our fantastic care team here at Home Instead

Apply now to start your care journey with us