Senior Solution Engineer(m/f/d) (Life Science)

Solution Engineering - EMEA

Department: Solutions Engineering, EMEA

Reports to: Lead Solutions Engineering, EMEA

Location: Remote

About the Role

As a Solution Engineer, you will play a key role in helping customers understand how technology can solve complex business and quality challenges within the highly regulated Life Sciences industry.

You will partner closely with Account Executives and cross-functional teams throughout the customer engagement and sales lifecycle. Your role is to understand the customer’s business, processes and objectives, translate these into meaningful solution approaches, and clearly communicate how our solutions can deliver measurable value.

You will combine business acumen, technical understanding, industry knowledge and consultative skills to guide customers from initial discovery through solution definition and demonstration.

You don’t just demonstrate what the product can do - you help customers understand what the right solution should look like.

Key Responsibilities

• Apply knowledge of Life Sciences, pharmaceutical quality processes and regulated environments when developing solution approaches.
• Understand how customer requirements relate to relevant quality, compliance and regulatory expectations.
• Consider areas such as GxP, data integrity, validation and controlled processes when discussing potential solutions.
• Help customers understand how digital solutions can support their quality processes within a regulated environment.
• Stay current with industry trends, digital transformation initiatives and emerging technologies relevant to Life Sciences.
• Partner closely with Sales to develop solution strategies for complex opportunities.
• Support opportunity qualification by assessing customer requirements, solution fit, complexity, dependencies and potential risks.
• Participate in customer presentations, executive briefings, workshops and technical discussions.
• Partner with Account Executives to understand customer objectives, challenges, business processes and desired outcomes.
• Lead and support discovery sessions with prospective and existing customers.
• Engage directly with business, technical and quality stakeholders to clarify requirements and identify opportunities.
• Design and deliver tailored, compelling solution demonstrations based on customer-specific business processes and requirements.
• Develop realistic use cases, demonstration scenarios and solution narratives that clearly communicate business value.
• Lead solution and value workshops with customer stakeholders.
• Translate complex product capabilities into clear and relevant business outcomes.

Must Have

• Fluent in German and English communication skills.
• Experience in Solution Engineering, Sales Engineering, Technical Consulting, Presales or a comparable customer-facing technology role.
• Experience gathering and analyzing business, functional and/or technical requirements.
• Ability to translate complex technical concepts into clear business value.
• Experience working with Life Sciences, pharmaceutical or other regulated industries.
• Understanding of GxP, Quality Management, data integrity or validation principles.
• Ability to work independently while collaborating effectively across Sales, Product and Delivery organizations.
• Willingness to travel to customers and industry events as required.

Strongly Preferred

• Experience with enterprise SaaS or cloud-based software solutions.
• Experience supporting complex enterprise sales cycles.
• Experience with RFP/RFI processes.
• Understanding of enterprise integrations and software architecture.
• Experience designing customer-specific demonstrations and solution workshops.
• Experience working with AI-enabled solutions or digital transformation initiatives.
• Proficiency in other European languages (Particularly Spanish, French, German, Italian)

Nice to Have

• Experience with Quality Management Systems or other enterprise quality applications.
• Knowledge of Salesforce or comparable enterprise platforms.
• Experience working with APIs, integrations or connected enterprise applications.
• Experience engaging with senior business and technical stakeholders.
• Bachelor’s degree in Business, Computer Science, Engineering, Life Sciences or a related field, or equivalent professional experience.

We are an equal opportunity employer committed to equal opportunity and valuing diversity within our company. We do not discriminate based on race, religion, skin color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We ensure that reasonable accommodations are provided for individuals with disabilities to participate in the application or interview process, perform essential job functions, and receive other employment benefits and privileges. Please contact us to request an accommodation.

Join us now and be part of a global team of thinkers, innovators, dreamers, and doers who make the things that make the future!

#TheFutureIsWhatWeMakeIt