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Hootsuite is a SaaS platform that helps organisations manage their social media presence from one place. Social channels can quickly become hard to run at scale, with multiple accounts, approval steps, customer replies, publishing calendars, and performance reporting spread across different tools and teams. Hootsuite brings these workflows together so teams can plan and publish content, monitor conversations, respond to messages, and measure results in a more structured way.

Job Title: Co-op, Product Design (Fall 2026 Term)

Location: London, UK

Term: 4 months

Start Date: September 12, 2026

Openings: 1

Overview:

At Hootsuite, our Product Design team is focused on creating intuitive and effective experiences for our users in the B2B SaaS space. As a UX/UI Intern, you’ll work closely with designers, developers, and product managers to support design projects and gain hands-on experience in a professional setting.

You’ll be paired with a mentor and contribute to real projects, helping to improve the usability and design of our platform while learning about the UX/UI design process in a collaborative environment.

WHAT YOU’LL DO:

  • Design Support: Assist in creating wireframes, mockups, and UI components using tools like Figma.
  • Research Participation: Help plan user research sessions, observe research activities, and assist in compiling findings into reports.
  • Design Documentation: Help maintain and organize design files, guidelines, and feedback for future reference.
  • Collaboration: Work with UX designers, product managers, and developers to support ongoing projects.
  • Iterate & Improve: Make small design refinements and contribute to discussions about usability and accessibility.
  • Design System Support: Assist in updating and maintaining Hootsuite’s Design System to ensure consistency across products.
  • Agile Workflow: Participate in team meetings, including sprint planning, stand-ups, and design critiques.

WHAT YOU’LL NEED:

  • Currently pursuing a degree/diploma in UX/UI Design, Human-Computer Interaction, or a related field.
  • Familiarity with design tools like Figma (or similar).
  • Interest in UX/UI principles, including usability, accessibility, and interaction design.
  • Good attention to detail and a willingness to learn.
  • Strong communication skills for working with a cross-functional team.
  • No portfolio required, but it's great to have if you want to showcase your work.
  • Collaboration and Teamwork: works with others to deliver results, meaningfully contributing to the team and prioritizing group needs over individual needs
  • Creativity and Innovation: seeks new and better ways of doing things, generates original and imaginative ideas, products, or solutions
  • Courage: steps up to address difficult issues, saying what needs to be said
  • Open Communication: clearly conveys thoughts, both written and verbally, listening attentively and asking questions for clarification and understanding

WHO YOU ARE:

  • Solution seeker. You’re focused on tackling new challenges, solving problems, and moving the business forward-and you don’t wait to be asked.
  • Lifelong learner. You have a growth mindset - you’re here to learn, experiment, seek, apply, and provide feedback, share what works with your team, and move on from what doesn’t.
  • Resilient adapter. In the face of change and challenges, you bring a thoughtful, calm approach, and a focus on finding the new opportunity.
  • Intentional collaborator. You build positive working relationships across the business, bringing people together to foster new opportunities and to facilitate the efficient flow of information.
  • Critical challenger. You have the trust in your team to ask difficult questions in order to get to the best end result.
  • Active communicator. You listen actively and communicate ideas and information clearly, inclusively, and proactively.
  • Integrated thinker. You look beyond your role and responsibilities to understand how your team’s work drives broader organizational goals.
  • Accountable owner. You take pride in the work you’re responsible for with a mindset of ultimate accountability and reliability for the outcomes.
  • Bar-raiser. You step up to help your team grow and succeed, even when that means going beyond what might be expected.

In all we do, our six guiding principles light the way:

Step Up: Show the world what it looks like to live and work by these guiding principles. #StepUp

One Team: Make Hootsuite a place where everyone feels safe, welcome, valued, and empowered to do their best work without compromising who they are. #OneTeam #FreeToBeMe

Customer Obsessed: Focus relentlessly on helping our customers succeed. #CustomerObsessed

Go Fast, Be Agile: Widen our competitive advantage by committing to speed and simplicity over perfection and complexity. #GoFastBeAgile

Play to Win: Commit to building an incredible, profitable company for our customers, our employees, and our stakeholders. #PlayToWin #NoExcuses

Neighbours & Allies: Give back to our communities and be an ally. #SocialForGood #Allies

We are an equal opportunity employer and welcome applications from all qualified candidates. If you are interested in this exciting opportunity, please submit your resume and cover letter for consideration.

Accommodations will be provided as requested by candidates taking part in all aspects of the selection process.

Use of AI in Hiring

Hootsuite uses artificial intelligence (AI) to support our recruitment process. These tools may assist with screening and assessing applicants and / or summarizing interview feedback. All final hiring decisions are made by human decision-makers who use their professional judgement to review and evaluate relevant candidate information in addition to AI outputs. For more information about how we use AI and your rights, please see our Careers Privacy Policy.

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