Senior QA Engineer (macOS)

Bitdefender is a cybersecurity leader delivering best-in-class threat prevention, detection, and response solutions worldwide. Guardian over millions of consumer, enterprise, and government environments, Bitdefender is one of the industry’s most trusted experts for eliminating threats, protecting privacy, digital identity and data, and enabling cyber resilience. With deep investments in research and development, Bitdefender Labs discovers hundreds of new threats each minute and validates billions of threat queries daily. The company has pioneered breakthrough innovations in antimalware, IoT security, behavioral analytics, and artificial intelligence and its technology is licensed by more than 180 of the world’s most recognized technology brands. Founded in 2001, Bitdefender has customers in 170+ countries with offices around the world. For more information, visit https://www.bitdefender.com

Job Description

We are looking for an experienced QA professional to take a senior role within our Software Quality Assurance teams. At Bitdefender, QA teams play a critical role throughout the software development lifecycle, and we highly value their contribution to the quality and success of our products. As a Senior QA Engineer, you will act as a technical reference point for the team, drive automation and quality standards, and mentor colleagues while owning the testing of critical product areas.

Responsibilities

As a Senior QA Engineer, your responsibilities will include:

• Developing, maintaining, documenting, and executing comprehensive test plans, test cases, and test suites for the Bitdefender macOS product suite;
• Analyzing design and project specifications early to prevent defects, identify gaps in documentation, and design broad test scenarios before implementation begins;
• Performing both manual and automated testing activities - functional, regression, integration, system, load, stress, security, and performance;
• Designing, implementing, and maintaining complex automated test scripts and contributing to the development and upkeep of the team's automation platforms, with a strong focus on expanding coverage and improving efficiency;
• Reporting issues through the bug tracking system, conducting root cause analysis, and following defects through to resolution, including validating fixes and assessing the impact of code changes;
• Producing manual and automated test run reports and communicating results, status, and quality metrics to the release owner to support go/no-go decisions;
• Owning and monitoring quality metrics and indicators within your area of responsibility, and participating in risk analysis for product and module functionalities;
• Researching, recommending, and implementing tools and approaches that improve the testing process, product quality, and overall automation level;
• Using modern AI-based tools to improve testing efficiency, test design, analysis, and automation workflows, while applying sound judgment to validate results;
• Mentoring and helping train Junior QA Engineers - supporting them in clarifying specifications, reporting and reproducing defects, and growing their technical skills;
• Sharing technical knowledge across teams and delivering clear documentation and workshops in your area of expertise;
• Contributing to the technical evaluation of team members' performance and to the assessment of candidates' technical competencies for open positions, in line with company procedures;
• Identifying training needs and organizing sessions to raise the overall quality standard of testing;
• Reproducing and investigating errors reported by customers, collaborating with Technical Support and the Cyber Threat Intelligence Lab to identify root causes;
• Ensuring that the product meets all target requirements and quality standards before each release.

Requirements

• 4+ years of experience as a QA Engineer in the software domain;
• Experience with macOS or Linux;
• Strong scripting skills, preferably in Python or Bash, and solid hands-on experience in QA automation;
• Proven ability to test critical areas and modules, and to prioritize testing based on risk;
• Solid QA skills, including troubleshooting, bug isolation and reporting, and a strong understanding of testing concepts, methodologies, and processes;
• Experience with test case management tools, bug tracking tools, and Git;
• Solid experience with analysis tools - metrics, charts, and quality indicators;
• Experience creating and executing security and performance tests;
• Openness to using AI tools in day-to-day work, with a practical mindset and the ability to critically assess the results;
• Strong critical thinking and analytical skills - testing starts with the first requirements and continues throughout development;
• Very good attention to detail and a meticulous approach to quality;
• Basic to intermediate networking knowledge, and a good understanding of the technology and architecture behind the products;
• Ability to mentor and support junior colleagues, with good teaching and communication skills;
• ISTQB Foundation certification (or equivalent) is a plus;
• A bachelor’s degree in computer science is a plus;
• Good written and spoken English skills;
• A collaborative and enthusiastic team player with a strong willingness to learn and continuously improve;
• Commitment to the standards of quality and stability that Bitdefender proudly promotes;
• Ability to work in an Agile Scrum environment, collaborating with the Product Owner, Scrum Master, software developers, UX designers, and fellow QA engineers.

Job Offer

If you join us, you will:

• Work on great technologies and products;
• Be part of one of Bitdefender's best QA teams;
• Enjoy a flexible work schedule;
• Benefit from career development programs.