Accounts Receivable Assistant

Major Responsibilities

a) Accounts Receivable & Collections

• Monitor customer accounts to identify overdue payments.
• Proactively follow up with customers via calls, emails, and statements to ensure timely

collections.

• Allocate incoming payments accurately in the ERP system and perform bank reconciliation.
• Accounting and processing of credit notes related to sales returns, customer schemes,

and trade discounts.

• Maintain up-to-date customer ledgers and ageing reports.
• Liaise with the sales team to resolve billing disputes and hold/release orders based on

payment status.

• Coordinate with the Sales team to obtain rolling three-month cash collection forecasts,

conduct weekly follow-ups, and monitor collections to ensure alignment with projected

targets.

b) Credit Risk Management

• Conduct credit checks for new and existing customers.
• Recommend credit limits based on customer financial history and payment patterns.
• Monitor and review customer credit limits periodically.

c) Reporting & Analysis

• Prepare weekly and monthly ageing reports with commentary for management.
• Prepare bad debt provision simulations based on projected cash collections and assess

the potential impact on financial results.

• Highlight potential bad debts and initiate escalation procedures where required including

legal.

• Provide inputs for cash flow forecasting based on collection trends.

d) Audit & Compliance

• Support statutory and internal audits by providing AR-related data and reconciliations.
• Ensure compliance with company credit policies and applicable regulations.
• Assist in drafting and implementing SOPs for credit control processes.

Required Candidate Attributes

• Bachelor’s degree in commerce or finance; CMA Inter or equivalent preferred.
• 4-5 years of experience in credit control, accounts receivable, or related roles.
• Proficiency in MS Excel and ERP systems (SAP, Navision, Oracle, Tally, etc.).
• Strong negotiation, follow-up, and interpersonal skills.
• Good understanding of credit risk assessment and AR reconciliation.
• Experience in dispute resolution and customer account management.
• Exposure to audit processes and financial reporting is an advantage