Digital Services Enablement Project Manager

Description -

Job Summary

• This role is responsible for strategically engaging in the development, implementation and governance within the launch lifecycle, as new and/or improved HP Solutions offerings are conceived. The role will work closely with others in the organization to own and drive launch activity and projects for HP Solutions, as well, possess the business intelligence and flexibility to identify and solve for unplanned and/or new situations as they arise.

• This role requires extensive collaboration with partners in Product/Portfolio, Global Category, Finance, and other cross-org teams to ensure alignment, launch readiness, and successful execution. The ideal candidate should be(come) a subject matter expert on HP Solutions Digital Services offerings and the customer journey, skillful engagement and influence with partners, stakeholders, and leadership, to ensure our customers are well-supported, and establishing strong program rigor for end-to-end execution.
• This role is in a high-paced environment that requires strategic thinking while defining specific tactics to get the job done. Candidate should thrive in a culture of creativity, enjoy creating clarity from ambiguity, and be energized by taking on new challenges. This is a global role and requires candidate to interface with cross-functional teams on varied time zones. Responsibilities

• Accountable for management and delivery of enablement planning and launch activities, driving cross-functional and leader-level alignment, generating clarity and partnering with peer organizations to remove barriers.
• Develop project plans to track activity, timelines, obstacles, and dependencies.
• Effective generation and dispersion of project progress and risk to relevant stakeholders and leadership, to ensure visibility and alignment.
• Communicate program updates to broad audiences, up through executive leadership.
• Craft compelling executive presentations for program visibility and decision-making.
• Identify opportunities to drive improvement in current processes and be a thought leader for enabling process efficiency and champion ideas for change.
• Build trusted and strong working relationships with all partners and stakeholders.
• Lead cross-functional and cross-market collaboration to ensure workstream alignment and accountability.
• Partner with colleagues and leadership on strategies to support unique / complex solution introductions/launches.

Education & Experience Recommended

• Four-year or Graduate Degree in Business Management, Engineering, Computer Science, or equivalent.
• Typically, 4-7 years of work experience, preferably in service business management, delivery, solution architecting, business planning, or a related field.

Knowledge & Skills Required

• Strong knowledge of contractual and transactional business models: support tools, systems, processes, and common challenges.
• Strong knowledge of HPS software solutions and services.
• Consultative approach with strong problem-solving ability, ability to lead strategic business decisions, and deliver with minimal direct supervision.
• Critical thinker, resourceful and proficient in risk and issue management.
• Highly organized, great attention to detail, follow-up and follow-through, prioritizing across multiple concurrent initiatives and shifting demands.
• Proven ability in Project Management to lead teams to achieve results, exercise independent judgment and handle unique situations to accomplish goals in tight time frames.
• Excellent verbal and written communication, interpersonal skills, receptive listening and collaboration, with advanced ability to present complex ideas clearly and concisely to all levels.
• Strong demonstration of leadership and influencing skills and effective management of stakeholder expectations with excellent presentation and communication skills.
• Accountable team player, working effectively in a fast-paced environment with a geographically dispersed team.
• Curious, proactive and works with a beginner’s mindset for continuous improvements to the program and customer experience.
• In-depth knowledge of company organization and policies, HP Solutions software and/or services offerings, end to end processes, tools, and routes to market.

Impact & Scope

• Impacts multiple teams and may act as a team or project leader providing direction to team activities and facilitates information validation and team decision making process.

Complexity

• Responds to moderately complex issues within established guidelines.

Disclaimer

This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.

The base pay range for this role is $87,150 to $113,000 annually with additional opportunities for pay in the form of bonus and/or equity (applies to US candidates only). Pay varies by work location, job-related knowledge, skills, and experience.

Benefits

HP offers a comprehensive benefits package for this position, including:

• Health insurance
• Dental insurance
• Vision insurance
• Long term/short term disability insurance
• Employee assistance program
• Flexible spending account
• Life insurance
• Generous time off policies, including;
  • 4-12 weeks fully paid parental leave based on tenure
  • 11 paid holidays
  • Additional flexible paid vacation and sick leave (US benefits overview)

The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.

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Equal Opportunity Employer (EEO)-

HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).

Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.

For more information, review HP’sEEO Policy or read about your rights as an applicant under the law here: “ Know Your Rights: Workplace Discrimination is Illegal "