Associate Director, Software Engineering

Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.

We are currently seeking an experienced professional to join our team in the role of Associate Director, Software Engineering.

Business:Group Functions Technology

Principal responsibilities

Software Engineering & Delivery

• Design, build, and ship production-quality services in line with technology standards, governance, and business controls.
• Assist with the Design, iteration, and optimisation of prompts for a wide range of LLM use cases-instruction following, structured output generation, classification, summarisation, code generation, and reasoning tasks.
• Build and manage prompt libraries and versioning strategies, treating prompts as first-class engineering artefacts.
• Collaborate with product and domain teams to translate business requirements into precise, well-structured prompt specifications.

Agentic AI & LLM Integration

• Support and drive the implementation, and maintenance of agentic systems-autonomous agents, multi-agent pipelines, tool-use workflows, planning loops, and memory-augmented reasoning.
• Implement LLM observability (logging, tracing, evaluation pipelines, and guardrails) to maintain quality and reliability in production AI systems.
• Advise on responsible AI deployment, including output validation, human-in-the-loop design, and risk mitigation for agentic workflows.

Team Leadership, Product/Agile Partnership & Global Engagement

• Serve as part of the local team engineering leadership, helping set direction, priorities, and delivery standards for the engineering pods within Fincrime Investigations valuestream - with functional and entity management responsibilities.
• Partner closely with Product Management to clarify value, scope, and success measures; contribute to discovery, solution options, and delivery plans.
• Work day-to-day with agile delivery partners (e.g., Scrum Masters/Delivery Leads) to maintain a healthy delivery cadence, manage dependencies, and ensure transparent reporting of progress, risks, and blockers.
• Establish a strong operating rhythm locally (planning, showcases, retros, release readiness), ensuring delivery is predictable and aligned to outcomes.
• Act as a key bridge between local and global teams, aligning on roadmaps, dependencies, architectural decisions, and delivery milestones across time zones.
• Represent the local team in relevant global forums (engineering community, architecture reviews, delivery governance, platform/enablement sessions), ensuring local requirements are understood and actioned.
• Drive effective cross-boundary collaboration: clarify ownership, manage hand-offs, and remove blockers to keep delivery moving at pace.
• Promote consistent engineering practices across locations-coding standards, SDLC controls, CI/CD patterns, observability, and production readiness-while adapting ways of working to local context.
• Support incident and resilience processes (on-call/major incident participation where applicable), ensuring clear communications, timely escalation, and robust post-incident learning.
• Coach and mentor colleagues through pairing, design reviews, code reviews, and knowledge-sharing, raising capability in modern software delivery and applied AI.

Requirements

Full-Stack Engineering

• Strong proficiency in Java / Spring Boot-REST APIs, event-driven services, security, and performance optimisation.
• Solid React development skills and API integration.
• Experience with relational and in-memory databases (PostgreSQL, Redis).
• Messaging and streaming platforms-Kafka (or equivalent).

Prompt Engineering

• Demonstrable, hands-on experience engineering prompts for production LLM applications (not just prototypes).
• Understanding of tokenisation, context limits, temperature tuning, and model-specific behaviours across major LLM providers.
• Experience structuring prompts for tool/function calling, structured JSON output, and multi-turn conversations.

DevOps & Infrastructure

• Kubernetes-deployments, services, ingress, Helm, Kustomize, HPA, and RBAC.
• CI/CD pipelines-GitHub Actions, Jenkins, or equivalent.
• Infrastructure as code-Terraform.
• Cloud platforms-AWS, AliCloud,GCP, or Azure.

You’ll achieve more when you join HSBC.

HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.

Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

***Issued By HSBC Software Development (GuangDong) Limited Xian Branch***