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Location
In office (Lagos, South Africa, Kenya)
Seniority
Staff · 8+ years exp
Employment
Full-Time

Confirmed on the employer's own hiring board on Nov 14, 2026. First seen by Alion on Nov 14, 2026.

Overview
Company
Impact
Profile match
Hugo supports businesses with expert outsourcing solutions for customer support, e-commerce management, fraud prevention, AI data processing, and more.

ABOUT HUGO

Hugo is a global operations company that helps organizations solve complex operational challenges through exceptional people, disciplined execution, and continuously improving systems.

We operate across Customer Experience, AI Operations, and other operational services, supporting some of the world’s most innovative companies. While the work we perform continues to evolve alongside technology and client needs, our purpose remains consistent: to build teams capable of delivering outstanding results in environments where quality, adaptability and speed matter.

We believe that great businesses are built by capable people. Technology can increase productivity, but people bring judgment, solve problems, build trust and adapt to change. For that reason, we invest as deliberately in developing our people as we do in delivering for our clients.

We are not defined by a single service, project or technology. We are defined by our ability to identify potential, develop expertise, and deploy our people where they can create the greatest value. Our people work across different locations, business units and work models, but we remain one organization with a shared commitment to excellence, accountability, continuous learning and respect for one another.

We believe work should create value for everyone involved. Our clients should receive exceptional service. Our people should gain meaningful experience and build lasting expertise. And together, we should continue raising the standard for what a modern operations company can be.

THE ROLE

Hugo’s Corporate Development department needs a lead engineer to own the Corporate Development Portal, part of Hugo’s internal Intelligence Hub. Senior leaders use it daily for a trusted view of business performance, planning and strategic initiatives. You will own the Portal end to end: architecture, delivery, quality and production health. You bring a background in analytics and financial intelligence platforms, and you know how to turn financial and operational data into figures an executive can act on with confidence.

ABOUT THE PRODUCT

The Portal is an evolving application with a live roadmap. It brings together:

  • Financial and operational dashboards with real time data

  • KPI and OKR tracking, active projects and the documents behind each planning cycle

  • A knowledge base and document repositories, with an AI layer on top

  • Role based access, so every user sees the data their role allows

WHAT YOU’LL BE DOING

  • Take the existing prototype to a production application on the Intelligence Hub, then lead its continuous evolution.

  • Own the architecture and technical roadmap, and present options and tradeoffs clearly to the executive sponsor and department leaders.

  • Design the data models, metric definitions and reconciliation checks that keep financial figures consistent across dashboards, reports and the AI layer.

  • Build frontend pages and components in React, with charts in Recharts.

  • Build backend routes in Node and Express that serve warehouse and Postgres data to the UI.

  • Own the data pipelines that feed the Portal and keep every dashboard figure matching its source.

  • Design and build the AI layer, including agents that work from the knowledge base and natural language querying of dashboards.

  • Design and implement authentication and role based access for multiple user groups, in line with Hugo’s data security standards.

  • Set the code review, testing, documentation and release practices for the Portal, and align them with Hugo’s wider engineering standards.

  • Keep the Portal available and fast in production, with runbooks the wider team can follow.

  • Guide and review the work of any engineers or contractors added to the Portal as it grows.

KEY REQUIREMENTS

  • 8+ years of professional full stack development, including at least one data heavy product that you architected and led to production.

  • Hands-on experience building analytics platforms and financial intelligence products, such as performance reporting, FP&A, planning, treasury, investor reporting or business intelligence systems, where accuracy of the numbers is central to the product.

  • Experience leading technical direction as a tech lead, staff engineer or engineering lead, including mentoring other engineers.

  • Strong JavaScript across the stack: React on the frontend, Node.js and Express on the backend.

  • Strong SQL and deep experience with PostgreSQL or a comparable relational database.

  • Experience building data heavy dashboards and analytics applications.

  • Experience modelling financial data, including metric definitions, period handling, currency and reconciliation to source systems.

  • Production experience with authentication and role based access control, and sound practices for protecting confidential data.

  • Experience with BigQuery or another cloud data warehouse.

  • Experience with a BI tool such as Omni, Looker, Tableau or Power BI.

  • Daily use of AI coding tools such as Claude Code or Cursor.

  • Git and GitHub workflow, including leading code review.

  • A record of working directly with executives and business stakeholders, and turning loose requests into scoped deliveries.

STRONG ADVANTAGES

  • Experience integrating LLMs or building AI agents in production, especially natural language querying over financial data.

  • Experience in a finance, strategy or corporate development team environment.

  • Experience building multi tenant or multi entity systems where each entity’s data stays separate.

  • Cloud and deployment experience (AWS, Cloudflare, Nginx, CI/CD pipelines).

  • Python or Node for scripting and data manipulation.

EQUAL OPPORTUNITY STATEMENT

Diversity, equity and inclusion are part of our DNA. Promoting and, where possible, improving diversity, equity and inclusion are a value-based and commercial necessity. We are an equal opportunity employer and welcome applications from all qualified individuals, regardless of race, sex, gender identify, sexual orientation, neurodiversity, disability, or any other legally protected status

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