Director, Quality Engineering

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Humana is committed to helping people achieve their best health by delivering innovative technology solutions that enable exceptional member and provider experiences.

The Director, Quality Engineering - Test Data Management (EQE) is a senior technology leader responsible for defining, advancing, and operating Humana's enterprise Test Data Management (TDM) function within Enterprise Quality Engineering. Reporting to the VP, Quality Engineering, this role leads the strategy, operating model, and execution of secure, scalable, compliant, and automation-enabled test data capabilities that support software delivery across Humana's business and technology organizations.

This leader is accountable for building and leading a high-performing organization responsible for core TDM services, including test data provisioning, synthetic data generation, masking, de-identification, data lifecycle management, and environment data coordination. The Director will partner closely with Quality Engineering, Engineering, Product, Architecture, DevOps, Infrastructure, Security, Privacy, Risk, and Data teams to ensure test data is available, fit for purpose, and aligned to delivery, compliance, and release readiness needs.

The ideal candidate brings deep expertise in test data management, data engineering, governance, privacy, and automation in a complex enterprise environment. This role will drive modernization of TDM practices through automation-first and AI-enabled capabilities, while establishing standards, controls, and reusable services that improve engineering throughput, reduce delivery friction, and strengthen compliance and data protection across non-production environments.

Responsibilities

Leadership, Strategy & Operating Model

• Lead the enterprise Test Data Management function within EQE, including strategic direction, operating model execution, and organizational development.
• Build, lead, and develop a high-performing team of managers, engineers, and test data specialists across multiple groups supporting segment and enterprise needs.
• Oversee a distributed organization of 50+ associates and create clear priorities, role clarity, and performance expectations.
• Partner with Quality Engineering, Engineering, Product, Architecture, DevOps, Infrastructure, Security, and Data teams to align TDM services with business and delivery priorities.
• Drive a scalable support model for segment TDM services across multiple portfolios and delivery teams.
• Promote a culture of quality, compliance, continuous improvement, and shared ownership of secure test data practices.

Test Data Engineering & Management

• Lead enterprise engineering and management of secure, scalable, and compliant test data solutions.
• Oversee delivery of core TDM capabilities, including:Test data provisioningSynthetic data generationData masking and obfuscationData de-identificationData quality enablementTest data automationData lifecycle managementEnvironment data coordination
• Ensure test data is available, fit for purpose, and aligned to quality engineering, release, and environment needs.
• Advance data engineering practices that improve the reliability, reusability, and speed of test data provisioning across delivery pipelines.
• Support complex testing needs across functional, integration, regression, end-to-end, and non-production validation use cases.

AI-Enabled & Automation-First TDM

• Drive AI-enabled and automation-first TDM strategies to improve speed, intelligence, scalability, and coverage of test data operations.
• Expand the use of AI and advanced automation for synthetic data generation, sensitive data detection, masking rule optimization, provisioning efficiency, and data quality insights.
• Integrate TDM automation into CI/CD and engineering workflows where applicable to reduce manual effort and increase release confidence.
• Partner with enterprise engineering and platform teams to modernize TDM tooling, workflows, and reusable patterns.
• Establish metrics to evaluate automation effectiveness, data readiness, cycle time reduction, and business value realization.

Governance, Standards, Compliance & Privacy

• Define and enforce enterprise TDM standards, governance, and operating policies.
• Ensure compliance with privacy, security, and regulatory requirements related to test data usage, storage, movement, masking, and de-identification.
• Oversee implementation of compliance and privacy controls for non-production data usage.
• Establish standards for secure handling of production-like data in test environments.
• Partner with security, risk, privacy, and compliance stakeholders to maintain appropriate controls and audit readiness.
• Promote consistent governance for test data access, retention, refresh, lineage, and lifecycle management.

Delivery Enablement & Stakeholder Partnership

• Enable delivery teams through timely, compliant, and high-quality test data services that improve engineering throughput and release readiness.
• Partner with segment quality engineering leaders and application teams to understand demand patterns and align TDM support to delivery roadmaps.
• Coordinate across environments and shared services to reduce delays related to data setup, refresh, and availability.
• Influence engineering and quality practices that improve testability, environment readiness, and quality outcomes.
• Collaborate with enterprise enablement and platform teams to standardize capabilities and reduce duplication.

Metrics, Governance & Continuous Improvement

• Define and monitor KPIs related to test data availability, provisioning speed, automation adoption, compliance adherence, data quality, and operational efficiency.
• Use data and insights to identify risks, bottlenecks, and improvement opportunities across TDM services.
• Drive continuous improvement initiatives to reduce manual work, increase data reliability, and improve customer satisfaction.
• Provide clear reporting and operational transparency to senior leadership and stakeholders.
• Build maturity roadmaps for enterprise TDM capabilities and measure progress against defined outcomes.

Use your skills to make an impact

Required Qualifications

• Bachelor's degree in Computer Science, Information Systems, or any technology related degree or equivalent experience.
• 10+ years of experience in quality engineering, test data management, data engineering, software engineering, or related technical disciplines.
• 5+ years of leadership experience managing enterprise-scale technology teams, including managers and geographically distributed associates.
• Experience leading or scaling test data management, data engineering, or quality engineering functions in a large enterprise environment.
• Demonstrated success building and operating secure, scalable, and compliant test data solutions.
• Experience with key TDM capabilities such as data provisioning, masking, obfuscation, de-identification, synthetic data generation, and lifecycle management.
• Strong understanding of privacy, security, and compliance considerations for test data in regulated environments.
• Experience driving automation and process modernization across engineering or quality workflows.
• Strong stakeholder management and executive communication skills, with the ability to influence across engineering, quality, data, and business organizations.
• Experience working in Agile and DevOps environments and supporting modern software delivery practices.

Preferred Qualifications

• Experience in healthcare, payer/insurance, or another highly regulated industry.
• Experience supporting enterprise quality engineering or platform enablement organizations.
• Familiarity with test data management platforms, masking tools, synthetic data solutions, and data quality tooling.
• Knowledge of cloud platforms, distributed systems, APIs, CI/CD pipelines, and enterprise engineering platforms.
• Experience applying AI or machine learning capabilities to test data, quality engineering, or operational optimization.
• Familiarity with data governance, data retention, and environment management practices in large-scale enterprises.

Success in this Role

In this role, success will be measured by:

• Improved speed, reliability, and scalability of enterprise test data provisioning and support.
• Increased adoption of secure, compliant, and reusable TDM solutions across segments and teams.
• Reduced delivery delays caused by test data availability, quality, or environment coordination issues.
• Strong compliance with privacy, security, masking, and de-identification requirements.
• Measurable advancement in AI-enabled and automation-first TDM capabilities.
• Improved stakeholder satisfaction across Quality Engineering, Engineering, Product, and Delivery teams.
• Strong associate engagement, capability growth, and retention across the TDM organization.

Work at Home Requirements: To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria: At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested. In certain roles, the minimum recommended internet speed required by Humana may not be sufficient for business needs. Humana reserves the right to require associates to upgrade their internet service if necessary. Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.$156,600 - $215,400 per yearThis job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

About us

About Humana: Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health - delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large. Learn more about what we offer at Humana.com and at CenterWell.com.

Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.