Senior Partnerships Manager

About Humanz

Humanz connects brands and creators through technology and influencer marketing. Our U.S. team works with brands and creators across the North American market.

The role

We're looking for a Senior Partnerships Manager to own brand relationships and lead organic influencer marketing campaigns for our U.S. business. You'll combine strategic client management with hands-on campaign execution, helping brands turn business goals into effective creator partnerships and measurable results.

You'll guide clients from the initial brief through campaign delivery and reporting, lead performance conversations and identify opportunities to grow each relationship. This is a senior individual contributor role for someone who can work independently, manage complex accounts and bring clear judgment to a fast-moving team.

What you'll own

• Own a portfolio of brand accounts as the primary point of contact, building trusted, long-term client relationships.
• Lead strategic conversations around campaign objectives, creator strategy, influencer budgets and performance goals.
• Manage organic influencer campaigns from briefing and creator selection through negotiations, content approvals, launch and reporting.
• Oversee multiple campaigns at once, keeping budgets, deliverables, timelines and content quality on track.
• Turn engagement, conversion and ROI data into clear recommendations that improve campaign performance and client outcomes.
• Lead client presentations and performance reviews, communicating results, next steps and opportunities with confidence.
• Identify upsell and cross-sell opportunities and partner with Sales to grow existing accounts.
• Anticipate campaign risks, handle client escalations and coordinate solutions across internal teams.
• Work closely with Sales, Product and Operations; share client and market feedback to improve delivery and platform capabilities.
• Contribute to account planning, revenue forecasting and internal reporting; share best practices and mentor less-experienced team members.

Requirements

• 5+ years of relevant experience in customer success, account management, brand partnerships or influencer marketing, with direct ownership of client accounts.
• Hands-on experience managing influencer marketing campaigns end to end, on the brand or agency side.
• Experience working with U.S. brands and a strong understanding of the U.S. creator landscape.
• A track record of building long-term client relationships, delivering measurable campaign results and identifying account growth opportunities.
• Strong knowledge of TikTok, Instagram and YouTube, including creator formats, audience behavior and platform trends.
• Confidence analyzing campaign performance, managing budgets and turning data into practical recommendations.
• Excellent written and verbal communication, negotiation and presentation skills, including experience advising senior client stakeholders.
• Strong organization and attention to detail, with the ability to manage competing priorities and deadlines independently.
• A proactive, solution-oriented approach and sound judgment when handling complex client or campaign situations.

Nice to have

• Experience in an influencer marketing agency or creator marketing platform.
• Experience with e-commerce campaigns, conversion measurement or content amplification.
• Experience mentoring colleagues or improving account management and campaign processes.
• A degree in Marketing, Communications, Business or a related field, or equivalent practical experience.