Branch Manager

Logistics Branch Manager - Japanese bilingual in Newark, California

Salary: $80,000 - $90,000 (DOE)

Employment Type: Full-Time, Exempt

Location: Newark, CA

Position Overview

A well-established international logistics company is seeking a Branch Manager to lead and oversee operations at its San Francisco location. This role manages multiple service lines including freight forwarding, relocation services, and warehouse operations. The Branch Manager will be responsible for supervising staff, maintaining service quality, managing client relationships, and supporting business expansion.

The ideal candidate brings strong operational leadership experience within logistics, freight forwarding, relocation services, moving services, or warehouse management.

Key Responsibilities

• Oversee daily branch operations including international and domestic freight forwarding, relocation and moving services, and warehouse operations
• Manage end-to-end logistics coordination including shipment handling, storage, transportation, and relocation project management
• Supervise and develop branch staff, ensuring productivity, training, and performance management
• Coordinate with domestic and overseas partners, carriers, vendors, and customers to ensure smooth service execution
• Manage relocation and moving service operations including household goods coordination, scheduling, and customer service support
• Oversee warehouse activities including inventory control, receiving, storage, and distribution operations
• Establish and improve operational procedures to enhance efficiency, service quality, and safety standards
• Support client relationship management and assist with business development initiatives
• Monitor branch financial performance including budgeting, cost control, and reporting
• Ensure compliance with import/export regulations, transportation standards, and company policies
• Resolve customer and operational issues in a timely and professional manner
• Collaborate with regional and headquarters leadership to align business strategies and operational goals

Qualifications

• 5+ years of experience in logistics, freight forwarding, relocation/moving services, or warehouse operations
• 2+ years of leadership or supervisory experience preferred
• Strong knowledge of international shipping, supply chain processes, or relocation service coordination
• Experience managing multiple operational functions and service lines
• Strong organizational, communication, and problem-solving skills
• Ability to manage multiple priorities in a fast-paced environment
• Proficiency in Microsoft Office and logistics or warehouse management systems
• Preferred Qualifications Experience managing household goods relocation or corporate relocation services
• Experience overseeing warehouse or distribution center operations
• Bilingual ability (Japanese-English or other Asian language skills preferred)
• Experience supporting branch setup, expansion, or operational growth initiatives

Benefits

Health, Dental, and Vision Insurance

Paid Time Off and Company Holidays

401(k) Plan

Career Growth Opportunities within a Stable and Expanding Organization