Sales Representative
Respond to inbound sales inquiries through email, phone, chat, or social media channels
Conduct outbound prospecting and lead generation to identify potential clients and
business opportunities
Qualify leads and schedule appointments or demos for the sales team
Build and maintain strong relationships with existing and prospective clients
Manage and update CRM systems with accurate customer and sales information
Prepare quotations, proposals, contracts, and sales presentations
Follow up on leads, proposals, and pending client requirements to drive conversions
Coordinate with marketing and operations teams to ensure smooth client onboarding
and service delivery
Monitor sales pipelines, track progress, and provide regular sales reports
Support account management activities and maintain customer satisfaction
Assist in achieving monthly and quarterly sales targets and KPIs
Conduct market research and competitor analysis to identify trends and opportunities
Handle customer concerns or inquiries professionally and escalate issues when
necessary
Maintain organized records of communications, transactions, and client interactions
Participate in sales meetings, training sessions, and strategy discussions
Maintain regular follow-ups with warm leads and inactive clients to maximize sales
opportunities
Coordinate with external clients to gather requirements and provide product or service
information
Identify upselling and cross-selling opportunities within existing accounts
Prepare and submit accurate sales forecasts and pipeline updates to management
Support onboarding of new clients by ensuring smooth handoff and documentation
completion
Track customer feedback and communicate insights to improve products, services, and
sales processes
Assist in developing sales scripts, templates, and outreach strategies
Attend virtual networking events, webinars, or industry meetings to generate new
business opportunities
Ensure all sales activities comply with company policies and procedures
Collaborate with the recruitment or operations team to align client expectations and
delivery timelines
Requirements
At least 2 years of experience in sales, inside sales, customer service, or business
development
Strong verbal and written communication skills in English
Excellent negotiation, persuasion, and relationship-building skills
Proficient in Google Workspace or Microsoft Office Suite
Familiarity with CRM platforms such as HubSpot, Salesforce, Zoho, or Pipedrive
Ability to manage multiple leads and prioritize tasks effectively
Strong organizational and time management skills
Goal-oriented mindset with the ability to work independently and as part of a team
Experience with sales reporting, lead tracking, and pipeline management is an
advantage
Comfortable working in a fast-paced and target-driven environment
Benefits
Flexible work-from-home opportunity.
Opportunity to contribute to a growing business by enhancing efficiency and client
experience.
Supportive and collaborative work environment.
Job Details:
Job Type: Full-time
Benefits:
Paid training
Work from home
Schedule:
40 hours per week
Monday to Friday
Night shift / Flexible shift