Lead User Experience Designer - Healthcare

Overview

Lead Product UX Designer - Healthcare

Work Model: Remote - Core hours 12 PM to 8 PM IST

About the Role

As a Lead Healthcare Experience Designer at Hyland, you'll significantly shape our healthcare portfolio spanning back office, payer, clinical, enterprise imaging, and radiology. You'll thrive in complex environments, proactively identify opportunities for greater product cohesion, and take initiative to build patterns and systems that scale across teams and products. You'll partner with a sharp, collaborative group of designers, product managers, and engineers who are creative, thoughtful, and deeply passionate about their craft.

This is a remote-first role with occasional in-office days as needed for candidates based in or near Hyderabad or Kolkata. Some travel to the US or Europe may be required.

Your Role Responsibilities - Here's What You'll Do

• Partner with senior leaders to shape platform direction, prioritize work, and align design decisions around short- and long-term outcomes.
• Lead product discovery alongside cross-functional stakeholders, identifying gaps in understanding, strategizing activities to build clarity, and driving consensus.
• Design scalable systems - creating patterns, workflows, and interaction models that hold up across teams, products, roles, and edge cases.
• Drive accessibility as a first-class requirement, ensuring experiences meet WCAG 2.2 AA standards by partnering with accessibility experts and engineering teams.
• Provide annotated design specifications and documentation that detail interaction behaviors and acceptance criteria, enabling efficient and accurate developer implementation.
• Lead critiques, mentor and coach team members, and model inclusive, constructive collaboration - helping teams deliver high-quality, consistent, and easy-to-use experiences through shared best practices.

Technology Tools

• Product Design, Figma, Material Design 3, Angular Material

Role Essentials - What You Bring

• 8+ years of product design experience delivering complex enterprise software with consumer-grade usability and polish, backed by strong examples of shipped work and measurable impact.
• Proven accessibility expertise, including delivery of products meeting WCAG 2.1 or 2.2 AA success criteria and collaboration with accessibility specialists.
• Design system fluency, with experience applying and extending component systems with strong judgment around consistency, scalability, and component use.
• Proficiency with Figma, with a track record of producing interactive prototypes and clear specs that enable testing, stakeholder buy-in, and ease of implementation within Agile product delivery teams.
• Strong product judgment with a proven ability to navigate tradeoffs and deliver experiences that are scalable, supportable, and efficient to build.

What We'd Like to See

• Experience designing AI-enabled products or model-driven experiences, with an understanding of key considerations including transparency, control, safety, bias, and quality.
• Deep expertise in Material Design 3 and/or Angular Material, with strong experience in responsive and adaptive layout design within Material Design-based ecosystems.
• Platform and systems design experience, including designing shared capabilities or patterns used across multiple products, teams, or portals.
• Proven ability to lead workshops and presentations, facilitating sessions and communicating design direction to product, engineering, and senior leadership audiences.
• Research-informed practice, with demonstrated skill in translating qualitative and quantitative insights into flows, prototypes, and iterative product improvements.

About Hyland

Hyland is the pioneer of the Content Innovation Cloud™, delivering ubiquitous enterprise intelligence to organizations with solutions that unlock actionable insights and drive automation. © Hyland. All rights reserved. Trusted by thousands of organizations worldwide, including many of the Fortune 100, Hyland's solutions create the foundation for a connected, agentic enterprise, where teams harness the power of AI to redefine how they operate and engage with those they serve. For additional information on Hyland's platform and services, please visit Hyland.com.

About Hyland Life

#HylandLife Since 1991, it has been Hyland's mission to help our employees, customers and partners exceed their potential with our industry-leading content services platform. Our employees exude a contagious energy and are passionate about what they do - whether it's helping customers succeed, raising up their fellow Hylanders, or engaging in the communities where they live and work. The #HylandLife hashtag encompasses our employee-centric culture. Our employees live our culture day in and day out by bringing their best self to work. Hyland supports them to do just that through career development resources, wellbeing programs and innovation practices. We thrive on diverse viewpoints and new ideas and believe that a positive, inclusive workplace is imperative to sustainable success. As we've grown to a company of nearly 4,000 strong, we have the opportunity to make a significant impact on our communities. We strongly support employee initiatives and align our giving campaigns and programs to organizations that are important to them.

Equal Opportunity Statement

Hyland is an equal opportunity employer. We value diversity and are committed to providing an inclusive workplace for all employees and applicants. Employment decisions are made without regard to any characteristic protected by applicable laws and regulations. Information collected during the hiring process is used solely to assess qualifications, verify identity, and comply with legal requirements.