Senior Security Vulnerability Remediation Specialist

Overview

Senior Security Vulnerability Remediation Specialist

Location: Kolkata, India Work Model: Hybrid - 2 days per week in office

About the Role

The Senior Security Vulnerability Remediation Specialist is a targeted Infrastructure Operations role responsible for assessing, remediating, automating, and sustaining security vulnerability fixes across Hyland's internal infrastructure. Working across servers, networks, identity platforms, cloud infrastructure, and endpoint systems, this role partners closely with Cyber Security for vulnerability identification and prioritization - while owning the execution and automation of remediation within Infrastructure-managed systems.

Your Role Responsibilities - Here's What You'll Do

• Review, assess, and validate vulnerability findings from Cyber Security threat detection tools and scanners to interpret risk context, applicability, and business criticality - then determine the appropriate remediation approach.
• Execute remediation activities including patching, configuration changes, upgrades, and mitigation controls across servers, endpoints, network devices, and platforms.
• Partner with Engineering to design and implement automation and scripting that streamlines remediation using repeatable, scalable solutions that harden the environment and prevent reintroduction of vulnerabilities.
• Collaborate with Infrastructure Support and Engineering teams to identify recurring vulnerability patterns and implement protocols and procedures that prevent issues from resurfacing.
• Monitor vulnerability remediation queues, SLAs, and aging metrics to ensure commitments are met, reporting is current, and operational documentation is continuously improved.
• Influence and contribute to the development of team remediation processes, standards, and best practices - while mentoring, coaching, and providing feedback to fellow team members.

Role Essentials

• Experience with vulnerability scanning or risk platforms (e.g., Rapid7 or similar)
• Strong knowledge of IT infrastructure administration, including Windows Server, Active Directory, Azure Entra ID, and Linux environments
• Hands-on experience with endpoint management, patch orchestration, or configuration enforcement tools (e.g., WSUS, MECM/SCCM, Microsoft Intune)
• Proficiency in automation and scripting languages such as PowerShell, Python, or Bash
• Experience operating within a regulated or security-focused enterprise environment

What We'd Like to See

• Familiarity with infrastructure as code or automation frameworks
• Experience working in a global or follow-the-sun operational model
• Knowledge of cloud and virtualization platforms, including Microsoft Azure, VMware, and Hyper-V
• Exposure to networking and security tools including firewalls (Palo Alto, Azure Firewall) and core protocols such as TCP/IP, DNS, and DHCP
• Demonstrated leadership ability with a track record of mentoring team members and influencing cross-functional partners

About Hyland

Hyland is the pioneer of the Content Innovation Cloud™, delivering ubiquitous enterprise intelligence to organizations with solutions that unlock actionable insights and drive automation. Trusted by thousands of organizations worldwide, including many of the Fortune 100, Hyland's solutions create the foundation for a connected, agentic enterprise, where teams harness the power of AI to redefine how they operate and engage with those they serve. For additional information on Hyland's platform and services, please visit Hyland.com. © Hyland. All rights reserved.

#HylandLife

Since 1991, it has been Hyland's mission to help our employees, customers and partners exceed their potential with our industry-leading content services platform. Our employees exude a contagious energy and are passionate about what they do - whether it's helping customers succeed, raising up their fellow Hylanders, or engaging in the communities where they live and work. The #HylandLife hashtag encompasses our employee-centric culture. Our employees live our culture day in and day out by bringing their best self to work. Hyland supports them to do just that through career development resources, wellbeing programs and innovation practices. We thrive on diverse viewpoints and new ideas and believe that a positive, inclusive workplace is imperative to sustainable success. As we've grown to a company of nearly 4,000 strong, we have the opportunity to make a significant impact on our communities. We strongly support employee initiatives and align our giving campaigns and programs to organizations that are important to them.

Equal Opportunity Statement

Hyland is an equal opportunity employer. We value diversity and are committed to providing an inclusive workplace for all employees and applicants. Employment decisions are made without regard to any characteristic protected by applicable laws and regulations. Information collected during the hiring process is used solely to assess qualifications, verify identity, and comply with legal requirements.

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