Ops + Maintenance Lead (NMC)

Operations & Maintenance/NMC Lead Telecoms Engineer

Location - Kirkintilloch

Salary + benefits - Salary from £63,200 plus comprehensive benefits package including pension scheme with up to 10% company contribution and professional development support

Closing date - 26th October

Help us create a better future, quicker

Join us as an Operations & Maintenance/NMC Lead Telecoms Engineer and play a vital role in managing the health and performance of the SPEN Telecoms Network. Reporting to the Telecoms Operations and Delivery Manager, you will coordinate a skilled team of engineers while ensuring our telecommunications infrastructure meets the highest standards of reliability and service delivery. This is an opportunity to shape the future of our network operations, drive strategic improvements, and maintain the critical systems that power Scotland's energy infrastructure. Your expertise will directly enable our mission to deliver sustainable, reliable energy to communities across Scotland.

What you'll be doing

• Manage the day-to-day operations of the Telecoms O&M sub-team, ensuring optimal network performance and service delivery
• Oversee capacity planning within the Telecoms Architecture, proactively identifying and mitigating potential risks through maintenance planning and defect resolution
• Manage the Telecoms Risk Register and ensure all new technology aligns with contract SLAs through effective Acceptance into Live Service processes
• Serve as the Network Management Center (NMC) Manager, overseeing contractor NOC and Service Desk operations to ensure Service Level Agreements are consistently met
• Manage asset and inventory systems, conducting trend and problem reviews, and developing technical solutions to resolve recurring faults
• Act as the escalation point for the SPEN business, coordinating fault management activities to minimize network disruptions and business impact
• Work closely with Design & Standards and Engineering & Deployment teams to ensure seamless integration of new technologies into the live network
• • Manage team forecasts and OPEX budgets in line with business requirements, reporting progress to the Telecoms Manager
• • Ensure workload is effectively distributed across your team, maintaining high standards of technical delivery and professional development

What you'll bring

• University degree in electrical, electronic, or telecommunication engineering, complemented by at least five years of experience in a senior engineering role
• Comprehensive knowledge of telecoms networks, architectures, equipment, and vendor solutions
• Strong knowledge of Cyber Security standards and policies, ensuring network operations meet regulatory and security requirements
• Proven track record in managing engineering teams, demonstrating your capability to guide, motivate, and develop technical professionals
• Strategic vision with the ability to devise effective solutions to complex technical problems and communicate them clearly both verbally and in writing
• Experience in capacity planning, fault management, and acceptance of new systems into live service environments
• Proficiency in MS Office applications and effective prioritisation skills, managing multiple workstreams while maintaining quality and meeting deadlines
• Methodical mindset that enables you to conduct trend reviews, identify recurring issues, and implement preventative measures
• Ability to work effectively across teams, building strong relationships with stakeholders to ensure consistent technical standards and operational excellence across the network

What's in it for you

As well as an attractive salary which is reviewed annually, you can also enjoy a number of other benefits. With our pension scheme, we'll double match your contribution up to a company contribution of 10%.

At ScottishPower, we believe it's the little things we do in life that make a big difference. From helping you look after your family's wellbeing, save for your future and take personal steps for climate action -- our benefits are designed to help you do just that - so that you have everything you need to take care of your world -- today and tomorrow. That's why our benefits include:

• 36 days annual leave
• Holiday Purchase - perfect your work/life balance with extra annual leave
• Equity Plans
• Payroll Giving and Charity Matched Funding
• Technology Vouchers - save more and spread the cost of your technology purchases
• Electric Vehicle Schemes - to help you transition to green/clean driving
• Cycle to Work scheme and Public Transport Season Ticket Loans
• Healthcare benefit options including: Dental Insurance, Private Medical Insurance, Health Cash Plan and annual Health Assessments
• Life Assurance (4x salary)
• Access to Savesmart financial wellbeing assistance
• Plus shopping, leisure, restaurant and gym discounts, and unique employee deals on travel insurance and more

Why SP Energy Networks

SP Energy Networks is part of the Iberdrola Group, one of the world's largest integrated utility companies and a world leader in wind energy. We keep electricity flowing to homes and businesses through Central and Southern Scotland, North Wales and in the North West of England. We operate over 4000km of cables and lines that make-up the transmission network - connecting infrastructure like wind farms into the electricity system. It's a role that puts us right at the heart of Scotland's ambition to be Net Zero by 2044. And we're taking it very seriously. We're investing >£5.5 billion into our transmission network, directly supporting the rapid growth needed in renewable energy. With diverse opportunities across our businesses and a commitment to invest in our own internal talent, ScottishPower can offer people real career opportunities that meet personal and professional goals, in a global organisation.

Inclusion, diversity, and a social purpose are at the heart of everything we do. Together with our values, they bring us together into a stronger, more sustainable business with direct links to the communities we serve. It takes all kinds of people to build a large-scale business like ours, so whatever your background, you'll fit right in.

We are committed to providing reasonable support or adjustments in our recruiting processes for candidates with disabilities, long term conditions, mental health conditions, or who are neurodivergent or require pregnancy-related support. If you need support, please reach out to [email protected].

Mobility

Please note that any applicant who is not a citizen of the country of the vacancy will be subject to compliance with the applicable immigration requirements to legally work in that country. If/when required, the Company will support the employee with the necessary Immigration requirements.

IMPORTANT

Advert will close at 23:59 GMT the day before Job Posting End Date below