Chief Revenue Officer

IBMC Business Group is hiring a Chief Revenue Officer (CRO) to own and drive the company’s entire revenue engine. This role combines marketing leadership and revenue ownership, with full accountability for strategy, execution, and results..

The CRO owns Marketing, Sales, and Partnerships end-to-end, and is responsible for designing and executing go-to-market strategies that generate pipeline, convert revenue, and grow long-term client value across IBMC’s services.

The CRO partners closely with the Chief People Officer (CPO) to ensure revenue commitments aligned with delivery capacity, hiring plans, and cost structure.

Key Responsibilities

Revenue Ownership & Planning

• Own company-wide revenue targets, forecasts, and growth plans.
• Translate company objectives into actionable go-to-market strategies.
• Maintain visibility on pipeline health and revenue risks.

Sales Leadership & Team Build

• Design the sales organization structure and hiring roadmap.
• Recruit, onboard, coach, and manage the sales team.
• Set quotas, activity benchmarks, and performance standards.
• Personally close strategic or complex deals while building team capability.

Marketing Strategy & Execution

• Create and execute marketing strategies aligned with revenue goals.
• Own demand generation across outbound, inbound, content, and campaigns.
• Define lead quality standards and ensure effective handover to sales.
• Track, analyze, and optimize marketing performance based on results.

Pipeline & Conversion Management

• Define and execute partnership and channel strategies.
• Build and manage referral, alliance, and strategic partnerships.
• Ensure partnerships generate measurable pipelines and revenue.

Commercial Strategy & Pricing

• Define pricing, service packaging, and commercial terms.
• Ensure proposals are commercially sound and deliverable.
• Prevent scope creep and revenue leakage.

Client Expansion & Retention

• Drive upsell and cross-sell across IBMC services.
• Work with account and delivery teams to grow existing accounts.
• Support renewal strategy and long-term client value.

Cross-Functional Alignment (Critical)

• Partner closely with the CPO to align revenue targets with hiring capacity and delivery readiness.
• Coordinate deal approval for roles, pricing, and timelines.
• Act as the commercial counterpart to operations and HR.

Revenue Reporting & Discipline

• Track revenue performance and key metrics.
• Provide clear, honest forecasts to leadership.
• Build simple dashboards to support decision-making.

Key Performance Indicators (KPIs)

• Achievement of new and total revenue targets
• Pipeline value and forecast accuracy
• Conversion rate and sales cycle duration
• Expansion revenue from existing clients
• Client retention and renewal rate
• CRM adoption and reporting quality

Requirements

• 6-10 years of experience in B2B services, outsourcing, recruitment, or HR-related businesses.
• Proven track record directly closing deals and owning revenue targets.
• Experience building or leading small to mid-sized sales teams.
• Strong commercial negotiation and client management skills.
• Comfortable working in a lean, fast-growing organization.
• Able to collaborate closely with HR / operations leadership.
• Willingness to be based in Bali (hybrid).

Benefits

• Competitive compensation aligned with experience.
• Performance-based incentives tied directly to revenue.
• A pivotal role in the growth and success of a dynamic group.