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Salary
$103k – $133k per year
Location
In office (Chicago)
Seniority
Senior · 5+ years exp
Visa
No sponsorship (stated in the posting)
Employment
Full-Time

Confirmed on the employer's own hiring board on Oct 15, 2026. First seen by Alion on Sep 25, 2026.

Overview
Company
Impact
Profile match
The Internet Crime Complaint Center (IC3) is the US Federal Bureau of Investigation's central portal for reporting internet-enabled crime, run from Washington. Since 2000 it has collected complaints from victims and businesses about online fraud, ransomware, business email compromise, account takeover, tech support scams and government impersonation, and it publishes public service announcements, industry alerts and annual reports. Complaints are analysed and referred to federal, state, local and international law enforcement agencies, and the center states that it never contacts victims for money.

Job Description:

RoleOverview

WearehiringaDatacenterEngineertosupportthemissioncriticalinfrastructurethatpowersourmarkets,marketdataservices and member connectivity responsible from all aspects of Cboe’sdatacenter physical footprint. This is a hands-on roleresponsible for installing, maintaining, and troubleshooting all datacenter hardware, cabling, and supporting infrastructure across our colocation facilities.

This role is ideal for someone who is detail oriented, organized, comfortable in datacenter settings, and eager to grow within a highlyreliable,missioncriticalenvironmentandexperiencedperforminglargescaleMAC(Moves,Adds,Changes)activities.You will collaborate regularly with Engineering, Operations, and NOC teams.

Pleasenote:Candidate selected for this role must be willing to work on site at our Chicago, Illinois area Data Centers.

Shift Requirements

This role will require you to be available for the following late shift schedule, which is subject to change. This is a 2nd shift position, Tuesday through Saturday. The role follows a 5-day, 8-hour workweek, with shifts scheduled between Tuesday and Saturday. Standard 2nd shift hours are 2:00pm to 11pm.

USHolidaycoveragemayberequired.

Pleasenote:Therole maybeeligible forashiftdifferentialof10%dependingontheshiftworked.

Inthisrole, you willbe responsible for:

  • Installandmaintainservers,networkdevices,storagesystems,andassociatedcablingandcrossconnectivity

  • Performstructuredcabling(copper,MMF,SMF),includingtesting,routing,labeling,anddocumentation

  • ExecutedailyMACtasksincludingequipmentinstalls,moves,andrack/cableupgrades

  • Beourhandsandeyesinthedatacenterandreportanyenvironmentalissues(power,cooling,temperatures)andescalate to management and the provider

  • WorkwithEngineeringandNOCteamstotroubleshoothardware,applicationandconnectivityissuesdirectlyandviaJira tickets

  • Generateandmaintainequipmentinventories,rackelevations,cablemaps,anddocumentationstandards

  • Respondtodatacenterincidentsincludinghardwarefailuresandcablingissues

  • Supportnewequipmentrolloutsanddatacenterexpansionprojects

  • Assistwithvendorcoordination,shipping/receiving,RMAs,andonsiteserviceactivities

  • Supporttheongoingdevelopmentandimprovementofourglobaldatacenteroperationsstandards

  • Participateinon-callcoverageandshiftrotations

  • ResearchnewDataCenterinfrastructureequipmentadvancementsandrecommendchangesasneededtomanagement

  • Demonstratedabilitytodeliverhigh-quality,consistent,reliableworkandastrongsenseofownershipinsupportingcritical operations

Theidealcandidatewillhave:

  • 5+years’experienceindatacentersupportincluding:

  • Racking,removing,cablingandtroubleshootingserver,storage,andnetworkequipmentincolocation environment

  • MACworkwhichincludesinstalling/movingequipmentandcablingonalarge-scalebasis

  • Thecandidatewillneedtobeproficientincableplantdesignandtroubleshooting(Copper/MMF/SMF)aswellasproficient in the industry standard testing tools

  • BasicworkingknowledgeofHVAC,power,fire,buildingsecuritysystemsoperations,andsafety

  • Workingknowledgeoftelecommunicationstechnologies,systems,andcircuits

  • Abilitytoliftupto75lbsandworkinsidedatacenterenvironmentsforextendedperiods

  • Abilitytoworkindependentlyandmanagemultipletasksandprojects

  • Abilitytoworkwellinadynamicteam-orientedenvironment

  • Excellentwrittenandverbalcommunicationskillswithastrongattentiontodetail

  • Abilitytomultitaskandmanagemultipleprojects

  • Teamplayer,desiringtobepartofahigh-performanceteamwithdynamicresponsibilities

  • Performotherdutiesasassignedbymanagement

  • Mustbewillingandflexibletoworkdifferentshifts(as needed tosupportthebusinessneeds) for short-to-long-term periods of time as well as participate in the On Call support rotation

This position is not eligible for visa sponsorship. Candidates must be legally authorized to work in the United States without the need for employer sponsorship now or in the future.

Salary Ranges (applicable for US locations only)

At Cboe, we are committed to providing a competitive, transparent, and market-informed total rewards program. The anticipated base salary range for this role is $102,850-$133,100, with actual compensation determined by job-related factors such as skills, relevant experience, education, internal alignment, and location.

This role may also be eligible for annual incentive compensation and, where applicable, participation in Cboe's long-term equity programs.

Additional information about Cboe's total rewards program, including benefits and other compensation components, can be found here: Total Rewards at CBOE.

Any communication from Cboe regarding this position will only come from a Cboe recruiter who has a @cboe.com email or via LinkedIn Recruiter. Cboe does not use any other third party communication tools for recruiting purposes.

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