Driver Examiner II

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We look forward to hearing from you!

Position Highlights:

Are you an experienced customer service professional with strong knowledge of the rules of the road? If so, consider an opportunity to step into the Driver Examiner role at our Nelson Driver Licensing Office.

Driver Examiners play an important role in supporting road safety across British Columbia. In this position, you’ll assess driver competency through road tests while guiding customers through key licensing milestones. This is a highly visible role that requires sound judgment, professionalism, and a strong commitment to customer service.

You’ll work closely with a supportive team and leadership group while also operating independently throughout your day. In addition to conducting road tests, you will support customers at the Driver Licensing Centre by providing information on licensing processes, policies, and procedures.

This role is well-suited to individuals who are confident making decisions, comfortable delivering clear and constructive feedback, and able to manage competing priorities in a fast-paced environment.

Key Responsibilities:

• Conduct road tests for commercial and passenger vehicles (Class 1-8) to assess drivers’ knowledge, skills, and safe driving ability
• Administer re-examinations in accordance with the Motor Vehicle Act and Regulations
• Apply sound judgment and decision-making when evaluating driver performance
• Provide clear, constructive feedback to customers following their road tests
• Support Driver Licensing Centre operations by assisting customers with inquiries, processes, and transactions between road tests
• Manage scheduling and workflow to meet daily service and testing targets
• Work independently while contributing to a collaborative, customer-focused team
• Adapt to a variety of working conditions, including weather and customer vehicle environments

Position Requirements:

• A valid Class 5 BC driver’s licence (or higher) with a clean driving record
• Strong customer service skills with a professional and respectful approach
• Confidence in making independent decisions in dynamic and sometimes challenging situations
• Ability to deliver clear, constructive feedback, including difficult conversations
• Comfort working in varied weather conditions and inside customer vehicles
• Strong organizational and time-management skills
• Solid computer and data-entry skills; cash-handling experience is an asset

Additional requirements include:

• Successful completion of a health assessment based on the job requirements
• A clean criminal record check through the Ministry of Public Safety and Solicitor General, as required under the Criminal Records Review Act

The Driver Examiner position involves working in all weather conditions, including extreme heat or cold. Employment is conditional upon successful completion of the Class 5/7 training and testing during the probationary period.

Some locations may require regular overnight travel to conduct road tests or support nearby communities. Overnight travel may also be required for training, meetings, and regional coverage. Hours of operation are subject to change, and shifts may be scheduled Monday to Friday or Tuesday to Saturday.

About us

At ICBC, it’s our job to make sure the car insurance system works for everyone in British Columbia, today and in the future. If you want to make the most of your skills and expertise while growing your career, we want you. A career at ICBC is an opportunity to be part of a talented, diverse and inclusive team that is driven to serve its customers and community. You can expect a competitive salary, comprehensive benefits and a collaborative work environment. If you are reliable and dependable, apply today to be part of our talented and diverse team as we work together to create an insurance system we can all be proud of.

Work arrangements defined

• Resident - you will work at your primary in-office headquarters on all scheduled work days.

Benefits

ICBC provides comprehensive benefit coverage to all eligible permanent full time bargaining unit employees including a defined benefit pension plan and 3 weeks’ vacation, plus up to 16 days of time off.

• Extended Health and dental coverage (no premiums)
• Employee and Family assistance program (wellness support)
• Basic group life insurance
• Voluntary group life insurance
• Critical Illness insurance
• Sick leave plan - 100% of pay for a period of a maximum of 150 hours
• Long term disability plan
• Pension plan - defined benefit pension plan that pays a benefit to you or your beneficiary upon termination, death, or retirement.
• Benefits for part-time employees may be pro-rated, with benefit costs shared between ICBC and the employee.

Bargaining Unit benefits are determined by the collective agreement and may change from time to time based on collective bargaining negotiations.

Only candidates legally entitled to work in Canada will be considered for this position.