Product Strategist (On-call, Remote)

We are seeking an experienced Senior Product Strategist to support NIH in advancing a product ownership model across a portfolio of digital products, data resources, information services, and strategic initiatives. The successful candidate will partner with product owners, program leaders, technical teams, and subject matter experts to define product strategies, strengthen governance and performance frameworks, drive cross-functional collaboration, and foster a culture of continuous improvement and innovation.

This role will help teams align product decisions with organizational goals, user needs, and measurable outcomes while supporting the adoption of agile and product-centric practices.

Key Responsibilities

• Partner with project leadership, client leadership and product teams to develop product strategies, roadmaps, implementation plans, and decision frameworks.

• Lead strategic initiatives that improve the discoverability, accessibility, usability, and value of digital products, research resources, and information services.

• Facilitate cross-functional collaboration among stakeholders, SMEs, technical teams, product owners, and program leadership.

• Serve as product manager for select web resources, collaborating with the Federal Lead to advance product objectives, implement the product roadmap, and coordinate with the team to complete key tasks.

• Develop and maintain product management and product owner toolkits, including policies, procedures, templates, governance models, metrics guidance, and product documentation.

• Coach product owners and non-technical teams in product ownership principles, agile and scrum practices, backlog management, prioritization, roadmap development, and stakeholder engagement.

• Embed with product teams to provide hands-on support in agile leadership, evaluation planning, knowledge management, and team operating rhythms.

• Define product goals, success measures, KPIs, indicators, and evaluation approaches that support evidence-based decision-making.

• Develop qualitative and quantitative evaluation frameworks to assess product effectiveness, adoption, user value, impact, and return on investment.

• Analyze user, stakeholder, operational, and performance data to generate actionable recommendations for leadership and product teams.

• Support management briefings, and strategic planning activities.

Required Qualifications

• Bachelor’s degree in business, Public Administration, Information Science, Library and Information Science, Health Informatics, Data Science, Program Management, STEM, or a related field.

• 3+ years of experience in product strategy, product management, product ownership, digital transformation, program management, evaluation, or organizational change initiatives

• 3+ years of experience supporting product owners using Agile, Scrum, Lean, Design Thinking, Human-Centered Design, or Product Management frameworks.

• 2+ years’ experience in facilitation, coaching, communication, problem-solving, and consensus-building skills.

• 2+ years’ experience establishing product metrics, KPIs, indicators, evaluation goals, and reporting frameworks.

Preferred Qualifications

• Demonstrated ability to facilitate collaboration across technical, scientific, operational, and non-technical stakeholders.

• Experience supporting federal government, healthcare, biomedical research, scientific, library, or information management organizations.

• Experience working with complex information systems, research data platforms, digital libraries, metadata systems, content ecosystems, or public-facing digital services.

• Certification such as Certified Scrum Product Owner (CSPO), SAFe Product Owner/Product Manager preferred.

Bot and Third-Party Applications

Please note that this application must be submitted directly by the applicant for consideration. Failure to do so may result in the application being excluded for consideration. Applicants needing an accommodation for disability or religious purposes in connection with the application process should contact [email protected] for assistance.

Working at ICF

We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer.Together, our employees are empowered to share theirexpertiseand collaborate with others to achieve personal and professional goals. For more information, please read our EEO policy.

We will consider for employment qualified applicants with arrest and conviction records.

Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals withsincerely heldreligious beliefs, in all phases of the application and employment process. To requestan accommodation,please email [email protected] and we will be happy toassist. All information you provide will be kept confidential and will be used only to the extentrequiredto provide needed reasonable accommodations.

Read more about workplace discrimination rights or our benefit offerings which are included in the Transparency in (Benefits) CoverageAct.

Candidate AI Usage Policy

At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate orassistwith responses during interviews (whether in-person or virtual) is notpermitted. This policy is in place tomaintainthe integrity and authenticity of the interview process.

However, we understand that some candidates may require accommodationthat involves the use of AI. Ifsuch anaccommodation is needed, candidates are instructed to contact us in advance at [email protected]. Weare dedicated to providingthe necessary support to ensure that all candidates have an equal opportunity to succeed.

Pay Range - There are multiple factors that are considered in determining final payfor a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position.

The pay range for this position based on full-time employment is: