Senior Manager, Energy Efficiency and Electrification Programs

Senior Manager, Program Delivery

Location: Remote Greater Seattle Area, Washington (must reside in or be willing to relocate to Washington)

Ready to make a difference?

We are seeking a dynamic Senior Manager within our Utility Programs and Services (UPS) Division to serve as a Portfolio Lead, Senior Program Manager, and Launch Manager-driving and expanding ICF’s utility business throughout Washington and the Pacific Northwest. This role is designed to be highly flexible and adaptable, enabling you to support a variety of projects and program models based on business needs. The Senior Manager will initially be assigned to a portfolio in Washington, offering a unique opportunity to shape, build, and scale a portfolio within a fast-growing business.

This position requires deep knowledge of energy efficiency, electrification technologies for commercial and residential building systems, and demand side management. The successful candidate will be called upon to partner with utilities to lead new program approaches that demand seasoned, senior-level experience, oversee the launch of new initiatives where team structures are still evolving, and provide critical management support for complex programs or launches requiring additional leadership.

You will build and lead local teams that secure and deliver program contracts for utility clients. As the overall owner of the work, you will set direction, manage program financials and performance, ensure delivery against goals, and maintain strong client relationships and satisfaction. You will work across a matrixed organization to align outreach, marketing, IT, engineering, and national program experts, bringing together the capabilities needed to launch, operate, and grow successful programs.

Why you will love working here:

• Quality of life: Flexible workplace arrangements and a strong work-life balance
• Community investment: Donation matching and volunteer opportunities
• Investment in you: Tuition reimbursement, 401k matching, Employee Stock Purchase Plan, and access to professional development resources
• And many more (ask your recruiter for details!)

What you will be doing:

• Provide overall program and performance management, leading the team responsible for delivering contracted energy efficiency and electrification work.
• Build and maintain relationships with clients and industry partners, supporting businesses in achieving energy performance improvements with existing and emerging technologies.
• Lead and adapt portfolio and program design, including identification, analysis, and selection of energy upgrade measures, with strategies tailored to the requirements of each project or launch.
• Manage financial metrics and performance for your assigned program and client portfolio.
• Ensure effective project and budget management, with comprehensive tracking and status updates for leadership.
• Oversee program evaluation, including analysis, data collection, and reporting.
• Provide resource management, quality control, and budget accountability to maximize efficiency, client satisfaction, and program outcomes.
• Collaborate with cross-functional teams, driving innovation and operational efficiencies across diverse and evolving projects.
• Manage and mentor direct, indirect, and external team members-including during new launches where teams are still being built out-and coordinate remote work as needed.
• Manage program forecasts, budgets, and KPIs, providing regulatory support when required.
• Mentor, lead, and collaborate with internal leadership and interim program team members, especially during complex program launches requiring additional management support or senior oversight.
• Support the development of new technical tools, products, and offerings.
• Establish and grow new relationships with trade allies and professional organizations to ensure program awareness and adoption.
• Maintain ongoing communication with program participants and stakeholders to assess needs and gather feedback.
• Develop and deliver targeted presentations to promote program awareness and participation at industry events, trade shows, and stakeholder meetings.
• Prepare status reports documenting performance, activities, and pipeline management for senior leadership.
• Analyze QA/QC project data and oversee reporting to clients.
• Adapt quickly to changing business needs, being reassigned to different portfolios and projects across the Pacific Northwest as priorities shift.
• Travel Requirements: This position would require the selected candidate to be in the local ICF office or at local client sites 2 - 3 days a week. Frequency will vary based on project phase and may increase during new program launches.

What we need you to have (minimum qualifications):

• Bachelor's Degree in Energy, Business, Environmental Sciences, Engineering, Economics, Policy or a related field (or applicants can substitute one year of related experience for one year of education)
• 8+ years professional experience in the energy sector, including the development, design, and management of successful energy efficiency, electrification, distributed energy resource, or demand reduction programs and/or related experience
• 2+ years professional experience managing project teams, including during periods of rapid growth, new launches, or portfolio transitions

What we would like you to have (preferred qualifications):

• Experience working with utilities on downstream, midstream, or upstream electrification, energy efficiency, or demand side management (DSM) programs
• Direct experience managing energy programs with Washington utilities, and established relationships with key decision-makers
• Proven ability to guide large program teams and oversee complex or evolving program launches
• Business development and client development experience
• Demonstrated experience with quality control and budget accountability
• Track record of managing multi-client portfolios and multidisciplinary teams (including subcontractors and strategic partners)
• Understanding of energy management, regulatory planning/policy, program design, and engineering
• Industry certifications, professional affiliations, and publications

Professional skills you will use:

• Exceptional written and verbal communication skills for all audiences
• Ability to work effectively with all internal and external partners-including during project transitions or new launches
• Advanced proficiency in MS Office applications and data visualization tools (e.g., Power BI)
• Strategic mindset with an aptitude for identifying new opportunities and managing multiple priorities in a fast-paced, high-growth environment
• Advanced analytical and leadership skills

Bot and Third-Party Applications

Please note that this application must be submitted directly by the applicant for consideration. Failure to do so may result in the application being excluded for consideration. Applicants needing an accommodation for disability or religious purposes in connection with the application process should contact [email protected] for assistance.

Working at ICF

We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer.Together, our employees are empowered to share theirexpertiseand collaborate with others to achieve personal and professional goals. For more information, please read our EEO policy.

We will consider for employment qualified applicants with arrest and conviction records.

Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals withsincerely heldreligious beliefs, in all phases of the application and employment process. To requestan accommodation,please email [email protected] and we will be happy toassist. All information you provide will be kept confidential and will be used only to the extentrequiredto provide needed reasonable accommodations.

Read more about workplace discrimination rights or our benefit offerings which are included in the Transparency in (Benefits) CoverageAct.

Candidate AI Usage Policy

At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate orassistwith responses during interviews (whether in-person or virtual) is notpermitted. This policy is in place tomaintainthe integrity and authenticity of the interview process.

However, we understand that some candidates may require accommodationthat involves the use of AI. Ifsuch anaccommodation is needed, candidates are instructed to contact us in advance at [email protected]. Weare dedicated to providingthe necessary support to ensure that all candidates have an equal opportunity to succeed.

Pay Range - There are multiple factors that are considered in determining final payfor a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position.

The pay range for this position based on full-time employment is: