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Salary
$126k – $226k per year (Estimated)
Location
Remote/Hybrid (Austin, United States)
Seniority
Senior · 8+ years exp
Employment
Internship
Overview
Company
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Profile match
ICON is the world's leading clinical research organisation, providing outsourced clinical development and commercialisation services to the pharmaceutical, biotechnology and medical device industries.

ICON is hiring a Senior Product Manager to plan, coordinate, and deliver BuildOS: our software platform for design, construction planning, print execution, and fleet management, used by architects, project managers, and construction operators. In this role, you will apply strong product and program management skills to keep a multi-module software team focused, organized, and on schedule. You will run day-to-day delivery, partner with engineering leads, and connect the software team with robotics, field operations, and business development. You will share clear status with leadership, raise risks early, and help shape what gets built next.

This role is based at ICON's Austin, TX office and reports to the Director of Digital Product Experience.

RESPONSIBILITIES: 

  • Sprint and Release Execution: Plan sprints, track progress, and coordinate releases with the engineering team. Run standups, epic reviews, and retrospectives that stay focused and useful.
  • Plans and Reporting: Keep Jira plans, capacity, epic status, and risk logs current. Send weekly updates that give leadership a clear picture without follow-up questions.
  • Cross-Team Dependencies: Spot blockers early and help resolve them. Coordinate work across software, robotics, field operations, and business development. Speak up for the team's capacity in cross-team planning.
  • Field Requests: Help the team respond to requests from active construction projects without losing focus on planned work. Sort what is urgent, what can wait, and who needs to weigh in.
  • Roadmap Partnership: Work with the Director of Digital Product Experience to shape the roadmap and make tradeoffs. Bring real delivery data into planning conversations.
  • Help break large goals into sprint-ready work with engineering leads.
  • Risk and Decisions: Track what is slipping, what is blocked, and what needs a decision. Share options clearly so leaders can move quickly.
  • Capacity and Quarterly Planning: Model capacity, sequence work, and check timelines during quarterly planning. Watch for workload that may lead to burnout and raise it early.
  • Process and Team Health: Improve practices that slow the team down. Onboard new team members into how the team plans and ships.
  • Mentorship and Cross-Functional Leadership: Coach other program managers and partners on planning practices that work. Advise cross-functional partners on delivery and prioritization questions.
  • Strategic Alignment: Connect team work to company-wide Objectives and Key Results (OKRs) so the day-to-day moves bigger goals forward.

MINIMUM QUALIFICATIONS:

  • 8+ years in product management, technical program management, or a hybrid role, with at least 2 years in a senior or lead role.
  • Track record running delivery for a software product with multiple teams or modules.
  • Strong fluency with Jira or similar tools. You have managed backlogs, sprint plans, and roadmaps at scale.
  • Experience coordinating work between software and hardware, operations, or field teams.
  • Clear communication across audiences. You can share a short update with a VP and dig into scope with an engineer in the same hour.
  • A history of protecting team capacity while keeping partner trust.
  • Comfort with shifting priorities. Construction work does not wait for a sprint to end.
  • Working knowledge of agile practices.
  • Strong written and verbal communication.
  • Ability to explain delivery status and tradeoffs to non-technical audiences and senior

    leaders.

  • Curiosity and a steady appetite to learn.

PREFERRED SKILLS AND EXPERIENCE:

  • Experience in construction technology, robotics, manufacturing, or another physical-

    product field.

  • Background in technical program management at a growing company.
  • Familiarity with construction workflows, BIM tools, or field operations software.
  • Experience with government or defense contracts and their compliance needs.
  • Experience with products used in the field rather than at a desk, and the design choices

    that come with that.

  • Experience modeling capacity for small and mid-size teams.

 

ICON is an equal opportunity employer committed to fostering an innovative, inclusive, diverse and discrimination-free work environment. Employment with ICON is based on merit, competence, and qualifications. It is our policy to administer all personnel actions, including recruiting, hiring, training, and promoting employees, without regard to race, color, religion, gender, sexual orientation, gender identity, national origin or ancestry, age, disability, marital status, veteran status, or any other legally protected classification in accordance with applicable federal and state laws. Consistent with the obligations of these laws, ICON will make reasonable accommodations for qualified individuals with disabilities.

Furthermore, as a federal government contractor, the Company maintains an affirmative action program which furthers its commitment and complies with recordkeeping and reporting requirements under certain federal civil rights laws and regulations, including Executive Order 11246, Section 503 of the Rehabilitation Act of 1973 (as amended) and the Vietnam Era Veterans' Readjustment Assistance Act of 1974 (as amended).

Headhunters and recruitment agencies may not submit candidates through this application. ICON does not accept unsolicited headhunter and agency submissions for candidates and will not pay fees to any third-party agency without a prior agreement with ICON.

As part of our compliance with these obligations, the Company invites you to voluntarily self-identify as set forth below. Provision of such information is entirely voluntary and a decision to provide or not provide such information will not have any effect on your employment or subject you to any adverse treatment. Any and all information provided will be considered confidential, will be kept separate from your application and/or personnel file, and will only be used in accordance with applicable laws, orders and regulations, including those that require the information to be summarized and reported to the federal government for civil rights enforcement purposes.

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