SMA I

At ICON Strategic Solutions, you will work in a sponsor-dedicated model, supported by ICON’s global expertise.

As the world’s largest FSP organisation, with over 90 sponsor partnerships, we offer stability, career development and a collaborative environment where your work contributes to the development of treatments that benefit patients worldwide.

As a SMA I at ICON, you will support the management of clinical trial sites by assisting with site monitoring activities, ensuring compliance with study protocols, and maintain high standards of operational efficiency.

What You Will Do:

Your role will involve delivering clinical research work to a high standard, working closely with your team and stakeholders.

Key responsibilities include:

• Coordinate site study activities, visits, documents and participant workflows.
• Maintain essential records and accurate study system information.
• Support investigators and site staff with study requirements and issue resolution.
• Track milestones, recruitment and operational risks.
• Ensure site activities follow protocol, GCP and local procedures.

Required qualifications and experience

• Bachelor's degree in a relevant field such as life sciences, healthcare administration, or clinical research.
• Knowledge of clinical trial conduct and ICH Good Clinical Practice (GCP).
• Experience coordinating site study activities, visits, documents and participant workflows.
• Experience maintaining essential records and accurate study system information.
• Experience supporting investigators and site staff with study requirements and issue resolution.
• Experience tracking milestones, recruitment and operational risks.

Preferred qualifications and experience

• Some experience in clinical research, site management, or related administrative roles mandatory.
• Basic knowledge of clinical trial processes and regulatory requirements.
• Clinical research coordinator or site management experience.
• Current ICH Good Clinical Practice (GCP) training.
• Experience with electronic data capture (EDC), clinical trial management systems (CTMS) or electronic health records.

Working conditions

• Willingness to travel as required (approximately 25%).

Employment with ICON is contingent upon having the legal right to work in the country where the role is based.

Rewards & Benefits

ICON offers a competitive and comprehensive total rewards package designed to support your health, wellbeing, and career development.

Benefits may include:

• Competitive base salary and performance related incentives
• Health and wellbeing programmes including medical, dental, and vision coverage where applicable
• Retirement and pension plans
• Life assurance and disability coverage
• Employee assistance programmes and wellbeing resources
• Learning and development opportunities through structured training and career pathways

Benefits may vary depending on role and location.

Visit our careers site to read more about the benefits ICON offers.

Inclusion and Accessibility

ICON is an equal opportunity employer. We are committed to building an inclusive and accessible workplace where everyone feels valued and supported.

If you require reasonable accommodations during the recruitment process, please let us know or submit a request here.

Are you a current ICON Employee? Please click here to apply