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Key Account Manager/Bilingüe

icorp · Spanish: C1 · IT Help Desk & Service Desk · Managed IT Services (MSP) · Associate's Degree · 1 day ago
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Location
In office (Querétaro)
Employment
Full-Time

Confirmed on the employer's own hiring board on Nov 8, 2026. First seen by Alion on Nov 7, 2026. icorp scores A on the Alion truth index.

Overview
Company
Impact
Profile match

icorp

icorp is a Mexican IT services and business process outsourcing company that provides service desk, on-site and field IT support, contact center operations, developer staffing and data backup services to corporate clients. Founded in 1986, it also resells and integrates IT infrastructure, IT management software and security products from vendors such as ManageEngine, Fortinet, Automation Anywhere and Microsoft Azure. It hires on-site and field IT support engineers, often freelance or on short projects, service desk analysts, infrastructure specialists, SharePoint administrators, project managers and sales consultants across Mexico.
icorp.com.mx · Mexico City · Querétaro · Tlalnepantla · Nuevo Laredo · San Luis Potosí · IT Help Desk & Service Desk · Managed IT Services (MSP) · 501-1000 employees · Est. 1986
Tech stack of icorp

Empresa mexicana especializada en Tecnologías de la Información busca Key Account Manager para liderar la estrategia comercial de una de nuestras unidades de negocio especializada en soluciones de gestión de infraestructura y servicios de TI.

OBJETIVO DEL PUESTO

Ser el principal socio estratégico de nuestros clientes, construyendo relaciones de confianza y largo plazo, entendiendo sus objetivos de negocio e identificando oportunidades que permitan impulsar su crecimiento mediante soluciones tecnológicas de valor

UBICACIÓN

  • Corporativo Icorp - Parque Industrial Benito Juárez, Querétaro
  • Esquema híbrido: Home Office y asistir a oficina cuando sea requerido

HORARIO

  • Lunes a viernes de 8:30 a.m. - 6:00 p.m.

RESPONSABILIDADES

  • Relación con Clientes Estratégicos
  • Account Planning
  • Retención
  • Cross-selling y Up-selling
  • Generación de oportunidades
  • Coordinación interna
  • Gestión de Facturación y Cobranza

Requirements

Ingeniería o licenciatura (pasante o titulado, carrera indistinta, preferentemente administrativa o relacionada con tecnologías de información)

Más de 3 años de experiencia en puestos relacionados con trato a clientes, proveedores o alianzas.

Deseable, + de 2 años de experiencia en MKT, Ventas, Project Management o similar en la industria de TI

CONOCIMIENTOS EN:

  • Visión estratégica y comercial.
  • Excelente relacionamiento interpersonal.
  • Inteligencia emocional.
  • Pensamiento analítico
  • Comunicación ejecutiva
  • Capacidad de detectar oportunidades
  • Orientación a resultados
  • Autonomía y organización
  • Portafolio de servicios completo de icorp
  • Metodología de Ventas Sandler
  • Proceso de ventas INBOUND
  • Manejo de CRM
  • Google Workspace (G-suite ofimática
  • Conocimientos financieros (INPC, ROI, EBITDA, Márgenes, estados financieros, costos directos e indirectos, etc)
  • Elaboración de propuestas, presentaciones
  • Elaboración de configuradores de servicios icorp

Benefits

Atractivo sueldo base

Comisiones sobre ventas

Prestaciones de Ley

Excelente ambiente de trabajo

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