Business Sales Coordinator

Description

Are you highly organized, detail-oriented, and energized by helping a sales team operate at its best? Do you enjoy improving processes, keeping data accurate, and making sure the details behind every deal are handled smoothly?

IdeaTek is looking for a Business Sales Coordinator to support the business sales manager and broader sales team by driving operational efficiency across the sales process. In this role, you’ll help keep reporting accurate, CRM activity clean, proposals and service agreements moving, and customer handoffs seamless.

You’ll serve as a key connection point between sales, customer success, and other internal teams-helping remove administrative friction so our sales representatives can stay focused on building relationships and growing revenue.

A Day in the Life

Your day may start by reviewing pipeline data, compiling forecast updates, or checking that sales opportunities are moving through the right CRM stages. From there, you might prepare a proposal, help route a service agreement through legal, coordinate onboarding for a new sales hire, or make sure a newly closed account is transferred cleanly to customer success.

You’ll balance reporting, deal support, process improvement, and cross-functional coordination throughout the day. Your ability to stay organized, spot gaps, and keep information moving will help the business sales team operate more efficiently and create a better experience for customers after the sale.

What You’ll Do

Key responsibilities include:

• Compile weekly and monthly sales forecasts, activity reports, and pipeline updates for sales leadership.
• Support the administrative side of the sales process, including drafting proposals, service agreements, and E-Rate bids.
• Coordinate service agreements through internal review and legal modification processes.
• Monitor CRM workflows, deal stages, and data-entry standards to improve pipeline accuracy and reporting.
• Maintain clean, accurate customer and account records within the CRM.
• Submit completed sales orders and help ensure pipeline information remains current and accurate.
• Coordinate team meetings, onboarding schedules, and training for new sales hires on internal tools and sales processes.
• Ensure customer requirements, pre-sale commitments, and contract details are clearly documented for customer success.
• Route implementation roadblocks and post-sale account issues to the appropriate internal teams.
• Help develop and improve SOPs, workflows, and processes that increase team efficiency and scalability.

What We’re Looking For

To be considered for this role, you’ll need the following required qualifications:

• 2-4 years of experience in sales operations, sales coordination, or administrative support within a B2B environment.
• Experience working with CRM systems
• Proficiency with Microsoft 365 or Google Workspace tools (ex. Excel and/or Google Sheets)
• Experience with electronic signature tools such as DocuSign or similar platforms.
• Strong attention to detail with the ability to manage multiple priorities and deadlines.
• Strong written and verbal communication skills.
• Ability to work effectively across departments and keep stakeholders aligned.
• Proactive problem-solving skills with the ability to identify gaps and help drive solutions.
• Ability to handle sensitive customer and business information with professionalism.

What Will Help You Stand Out

Preferred Qualifications:

• Experience supporting a B2B sales team or sales leadership.
• Experience with proposal development, service agreements, or contract coordination.
• Telecommunications, technology, or SaaS industry experience.

Desired Attributes

Beyond the qualifications, these attributes are what make someone a great fit for our team:

• Highly Organized - You keep details, deadlines, and follow-up activities from slipping through the cracks.
• Detail-Oriented - You care about clean data, accurate documentation, and getting the small things right.
• Proactive - You anticipate needs, identify gaps, and take action before problems grow.
• Collaborative - You work well across teams and know how to keep information moving.
• Resourceful - You know how to find answers and solve problems when the path isn’t obvious.
• Process-Minded - You look for ways to simplify workflows and make the team more efficient.
• Customer-Focused - You understand that strong internal processes create a better customer experience.

Why Join IdeaTek?

IdeaTek is a cutting-edge telecommunications company dedicated to bringing fast, reliable internet to underserved communities. We're a passionate team of innovators and problem-solvers committed to making a difference in the lives of our customers. At IdeaTek, we value our employees and foster a culture of collaboration, growth, and community involvement.

A few of the key ways we strive to make employees feel valued include:

• Competitive pay & quarterly performance bonuses
• Medical, dental, vision, life, and 401(k) with match
• Free coaching/counseling for employees & families
• Free internet service (if available in your area) or internet reimbursement
• Tuition reimbursement for personal and professional growth
• Community engagement opportunities
• Culture that values results, effort, and integrity

Our Core Values

• We are Trustworthy - We build confidence through transparency, follow-through, and dependability.
• We count on Big Thinkers - We don’t just imagine the future-we create it with bold, actionable ideas.
• We have a Resilient Spirit - We embrace challenges, bounce back from setbacks, and keep striving for more.
• We stand on Belief - We believe everyone deserves access to technology that helps them learn, grow, and thrive.
• We foster Connectedness - Our work goes beyond broadband-we build real connections within our team and our communities.
• We drive Innovation - We're always looking for ways to improve and redefine what’s possible.

Ready to Apply?

If you’re ready to help a growing sales team stay organized, efficient, and focused on winning business, we’d love to hear from you. Apply today!

This role is not eligible for Visa sponsorship.

This role is not eligible for relocation.

Salary and benefits commensurate with experience.

Equal Opportunity Employer.

This employer uses E-Verify.