People Experience Manager (HR Manager)

Announcement Positions

• Environment: Educational (schools / universities etc.)
• Languages: English, Khmer
• Location: Siemreap Province

• Career Category: Accounting, Assistant
• Schedule:Full-time
• Salary: Negotiable

Salary: Attractive salary package based on qualifications and experience.

• Reconciling finance accounts and maintaining spreadsheets.
• Credit control, preparing statutory accounts and cash allocation.
• Sales order processing and managing daily post in & out.
• Handling and writing cheques and reconciliation of direct debit mandates.
• Receiving and processing all invoices, expense forms and requests for payment.
• Verifying calculations working with the accounts system.
• Managing petty cash transactions.
• Other tasks as requested by the management.

• Health insurance
• International professional development opportunities
• Other relevant benefits

• Bachelor's Degree in related field.

• A good command of English Proficiency.
• Book-keeping (preferred).
• Excellent interpersonal skills – to deal with customers and external contacts.

• Flexibility (e.g. adjusting to changing circumstances and working on a variety of tasks).
• Demonstrated enthusiasm for learning/professional development.

POSITION PURPOSE

The People Experience Manager (Cambodia) is responsible for driving all people related matters and managing the day-to-day implementation of People Experience (PX) initiatives and policies in both operational and strategic levels to achieve high performance and high engagement organisation. 

The role will be working closely with the Country Director (CD), Country Leadership Team (CLT), Regional PX Director (RPXD) and the PX teams in both Regional and Global offices, to develop and deliver a number of work programs and campaigns aiming to provide our people with the best employment experience across all three business units: Student Placement, IELTS and English Language Teaching, and support functions. 

Salary: Attractive salary package based on qualifications and experience.

• Key Responsibilities are as follows
• Manage employee lifecycle processes from attraction and acquisition of talents to on-boarding, capability and career development through to exit and separation.
• Support and advise the management team to provide great work environments for our people through supporting facility management, occupational health and safety and broad administration activities specifically for the Cambodia’s offices
• Deliver great employee experiences through effectively administrating employee processes and records in SuccessFactors (personnel database)
• Directly support CD and CLT to create a collaborative work environment across departments through effective internal communications via such channels as internal social network website (JAM), emails, bulletin boards, newsletters, town hall, social events, and instant messaging groups, etc.
• Collaborate with the Regional and Global PX teams to implement new projects and campaigns to improve and enhance employees' experiences.
• Oversee payroll data preparation, and coordinate with the Finance department to ensure pay is made to the employees correctly and on time
• Oversee the statutory compliance together with Global Privacy Data Officer
• RESPONSIBILITIES 
• People Data and Process Integrity:  
• Accountable for accuracy and up-to-date data of people information in SuccessFactors (SF)
• Collaborate with the RPXD and SF team in designing, testing and implementing new modules in SF
• Drive an adoption of the internal social media, JAM, to deliver a great people experience through regular content contributions and active participation in relevant discussions and topics.
• Effectively identify opportunities to digitise people process administration to increase effectiveness and enhance employment experience
• Talent Acquisition & On-boarding:
• Manage and facilitate the talent acquisition process by collaborating with both internal (hiring managers, CD, RPXD) and external (internal recruiting team, IDP Career Portal, recruitment agencies, job posting websites, candidates) parties through an effective use of the dedicated Application Tracking System (JobScore) to attract, recruit and hire high quality talent into the organisation
• Ensure an effective and efficient talent acquisition process to provide a positive experience for hiring managers as well as candidates
• Conduct analysis, assess recruitment results, and identify areas of opportunity and change. Use the data to evaluate sourcing effectiveness, determine progress and process improvement
• Manage onboarding and induction program to provide new joiners with a smooth and seamless onboarding experience. Ensure that new joiners are properly oriented about the Company
• Compensation & Benefits:
• Oversee payroll data preparation, and coordinate with the Finance department to ensure pay is made to the employees correctly and on time
• Manage the administration and monitoring of benefits programs such as provident fund, life, medical, dental insurance, pension plans, and leave entitlements, etc.
• Lead and facilitate the annual salary and bonus review process by working closely with the CD, CLT and RPXD
• Collaborate with Finance department in checking information and liaising with relevant authorities for Social Security and tax purposes
• Rewards & Culture:
• Manage, facilitate and promote the Company’s employee recognition programs in Global, Regional and Country levels
• Directly support the CD to create a collaborative work environment cross departments through effective internal communications via such channels as emails, bulletin boards, newsletters, town hall, social events, and instant messaging groups, etc.
• Encourage and advise managers to effectively manage and drive team’s performance through the use of the Company’s performance management tool (RISE)
• Capability and Performance: 
• Act as focal point for organising training and development activities in the country/region (e.g. GROW Counsellor Foundations & Certifications, GROW Frontline, GROW Managers programs)
• Monitor and follow up with employees on mandatory training completion/e-Policy acknowledgement in SF
• Collect training requirements and support CD and RPXD in conducting training need analysis and setting up delivery/implementation plan for both internal and external training courses e.g. leadership training, digital marketing training and conferences, etc.
• Policies, Compliance and others:
• Oversee the administration of Visa and work permit related issues such as application, renewal, cancellation, appealing and updating required employee information to relevant governmental agencies
• Ensure all policy and procedures, HR Manual and employee handbook are up to date
• Provide guidance on local employment legislation as and when requested by the CLT and employees
• Drive for both Company’s and statutory compliance related to people, especially Child Protection and Code of Business Conducts

• Health insurance
• International professional development opportunities
• Other relevant benefits

• Khmer - Fluent
• English - Fluent

• Bachelor's Degree in human resources, Business, Management, or a related field.

• 7-10 years of progressive Human Resources experience, including at least 5 years leading a country HR/PX function or serving in a senior HR leadership role.
• Proven experience within a multinational and matrix organisation, with the ability to collaborate effectively across local, regional, and global teams.
• Strong knowledge of Cambodia labour legislation and HR best practices.
• Demonstrated experience across key HR disciplines, including talent acquisition, employee relations, performance management, learning and development, compensation and benefits, and HR operations.
• Experience managing HR systems (HRIS), people data, reporting, and process improvement initiatives.
• Strong business partnering and stakeholder management skills, with the ability to influence, coach, and build trusted relationships at all levels.
• Sound analytical and problem-solving skills, with the ability to leverage people insights to support business decisions.
• Excellent communication and interpersonal skills, with fluency in both Khmer and English.

• Highly organised, adaptable, and capable of balancing strategic priorities with operational execution in a fast-paced environment.

How to Apply

Interested qualified candidates are invited to apply via the link:

1. Accounts Assistant
2. People Experience Manager (HR Manager)

• Job Description

• #67, Street 163 Corner Street 480, Sangkat Phsar Daeum Thkov, Khan Chamkar Mon, Phnom Penh, Cambodia

• www.idp.com/cambodia/
• www.acecambodia.org