Sales Manager – AI & Contact Center Solutions

Net2phone is seeking an AI Agent Sales Lead to drive the go-to-market strategy and revenue growth of its new AI Agent product. This role combines strong commercial leadership with a solid understanding of artificial intelligence and

conversational technologies.

The ideal candidate will build and lead a specialized sales team, define the sales strategy for this new product line, and act as a subject-matter expert who can credibly speak to prospects and partners about AI-driven customer engagement.

Key Responsibilities:

• Lead, coach, and grow a sales team dedicated to selling the AI Agent product across phone, chat, and other

  supported channels.

• Define and execute the go-to-market and sales strategy for AI Agent, including pricing positioning, target segments,

  and sales playbooks.

• Set individual and team sales targets, track pipeline health, and report on performance against revenue goals.
• Act as a product and AI subject-matter expert in customer and partner conversations, presentations, and demos.
• Translate the AI Agent products technical capabilities (natural language processing, conversational AI, automation)

  into clear business value for prospects.

• Collaborate closely with Product, Marketing, and Customer Success teams to align messaging, gather market

  feedback, and refine the product roadmap.

• Develop training materials and enablement programs to ensure the sales team can effectively position AI Agent

  against competitors.

• Build and manage a pipeline of enterprise and mid-market prospects, including direct involvement in complex or

  strategic deals.

• Monitor market trends in conversational AI and customer experience automation to keep the sales approach

  current and competitive.

• Establish KPIs and reporting cadences for the AI Agent sales function and present results to senior leadership.