Programme Delivery Lead

Job Title

Job Description

Programme Delivery Lead, Infrastructure & Operations

Location: London, UK

Employment type: Permanent, Full Time

Reporting into: Head of Platform Product & Enablement

About IG Group

IG Group is a FTSE 100 fintech operating across five continents, serving over 1.4m customers and handling billions of dollars in transactions - built on scale, trust, and proof. We didn't pivot to innovation; it's how we've always operated. What that means for the people who work here is real: genuinely complex problems to solve, the technology and resources to tackle them properly, and the kind of scope that's rare in established businesses.

The bar is high - bring a curious and forward-thinking mindset and we'll give you the platform to define what comes next.

Join us at IG - the future gets built here.

Your role

The programme delivery Lead is responsible for the successful planning, coordination, and delivery of Infrastructure & Operations deliverables in support of IG's wider Transformation programme. This role acts as the critical link between Product Managers, Enablement teams, and external delivery partners, ensuring that infrastructure and operational workstreams are delivered on time, to quality, and in a way that enables the broader transformation agenda to succeed.

This is a highly cross functional role requiring strong stakeholder management skills, the ability to influence without direct authority, and clear, confident communication across technical and non-technical audiences at all levels of the organisation.

Your role in the team:

Programme & Delivery Management

Own planning and delivery of I&O deliverables from start to finish across transformation programmes, ensuring alignment with priorities set by Product Managers and overall programme milestones.

• Build and maintain robust delivery plans, tracking dependencies, risks, and issues across multiple concurrent I&O workstreams.

• Proactively identify delivery risks and blockers, escalating early and driving mitigation actions to keep programmes on track.

• Ensure deliverables meet agreed quality, governance, and compliance standards before sign-off.

Cross Functional Collaboration

• Partner closely with Product Managers to align infrastructure and operational delivery with product roadmaps and business priorities.

• Work with Enablement teams to ensure teams are equipped, trained, and supported to adopt new infrastructure, tooling, and ways of working.

• Act as a central coordination point across technical delivery teams, ensuring consistent understanding of scope, priorities, and timelines.

External Partner Management

• Manage relationships with external delivery partners and vendors, ensuring contracted deliverables are met to agreed scope, cost, and timeline.

• Hold partners accountable to delivery commitments through structured governance, regular reviews, and clear performance tracking.

• Act as an escalation point for partner related delivery issues, resolving conflicts and course correcting quickly where needed.

Stakeholder Management & Communication

• Build strong, trusted relationships with senior stakeholders across the business, translating complex technical delivery into clear, business relevant updates.

• Provide regular, transparent reporting on programme status, risks, and dependencies to leadership and steering groups.

• Act as a clear and confident communicator, able to tailor messaging for technical teams, business stakeholders, and senior leadership alike.

• Foster a collaborative culture, ensuring all parties, internal teams and external partners, remain aligned and engaged throughout delivery.

Governance & Continuous Improvement

• Establish and maintain appropriate programme governance, ensuring decisions are made at the right level and documented clearly.

• Identify opportunities to improve delivery processes, ways of working, and cross team collaboration.

• Support the maturation of I&O's contribution to transformation programmes, embedding lessons learned into future delivery.

What you'll need:

Key Skills & Experience

• Proven track record leading complex, multi stakeholder programmes within an Infrastructure & Operations or technology delivery context.

• Experience supporting large scale transformation initiatives.

• Strong stakeholder management skills, with the confidence to engage and influence at all levels, including senior leadership.

• Experience managing external partners and vendors, including contractual and performance accountability.

• Excellent communication skills, written, verbal, and presentational, with the ability to simplify complexity for varied audiences.

• Strong organisational and prioritisation skills, comfortable managing multiple concurrent workstreams under time pressure.

• Familiarity with programme and project management methodologies (Agile, Waterfall, or hybrid) and associated tools (e.g., JIRA, Confluence, MS Project).

• A collaborative, solutions focused mindset with strong problem solving ability.

Desirable

• Experience within [financial services / trading / relevant sector].

• Relevant certifications (e.g., PMP, Prince2, Agile/Scrum).

• Prior experience working directly with Product and Enablement functions in a matrixed organisation.

Behavioural Competencies

• Clear, confident communicator across all levels

• Strong relationship builder and influencer

• Highly organised with excellent attention to detail

• Resilient under pressure, adaptable to shifting priorities

• Accountable and outcome focused

The Perks:

Competitive salary

• Flexible Benefits Package on top of your salary (12%)
• Private medical cover for you and your family
• Life insurance
• Contribution to gym memberships
• 25 Days holiday, with 1 additional day off to celebrate your Birthday & 2 additional days off a year for voluntary work (28 in total)
• The option to buy or sell holiday days
• A comprehensive global and local onboarding process
• Enhanced primary (maternity), secondary (paternity), and shared parental pay and leave, as well as a range of support and benefits for parents

Number of openings