Supervisor Production Control II

IGT, where innovation meets entertainment on a global scale! From the casino floor to your mobile screen, we deliver thrilling, responsible, and unforgettable gaming experiences -powered by world-class content, strong technical and commercial capabilities and nurtured by a culture of collaboration, accountability, and ownership.

Whether it’s spinning reels, placing bets, or enabling secure payments, we turn innovation into impact through disciplined execution and long-term value creation. With a team of over 6,000 employees across 30+ countries and products delivered in more than 100 jurisdictions worldwide, we operate at scale while staying closely connected to customers we serve. If you’re ready to bring your talent to a team shaping the future of entertainment, your next big move starts here - www.igt.com.

Responsibilities

This role owns day-to-day leadership of our main manufacturing floor and may also carry supervisory responsibility across Sub-Assembly, Silk Screen, and SW Manufacturing areas. We're looking for a hands-on leader with a strong track record supervising teams in a high-volume, high-configurability production environment - someone who can keep a fast-moving, high-mix floor running safely, on schedule, and on quality.

• Directly supervise production leads and operators on the main manufacturing floor, with oversight potentially extending to Sub-Assembly, Silk Screen, and SW Manufacturing
• Drive daily schedule attainment across shifts; partner with Materials/Master Scheduling to resolve shortages or constraints threatening the line
• Own staffing, shift coverage, and cross-training plans so headcount can flex with changing product mix and configuration demands
• Enforce safety standards on the floor; lead incident investigation and corrective action
• Monitor quality metrics (first-pass yield, scrap, rework) and partner with Quality on root-cause analysis and corrective actions
• Manage team performance: coaching, one-on-ones, performance documentation (PIPs, letters of expectation), and development of leads/operators
• Lead daily tier meetings/floor walks and communicate production status, risks, and blockers to Operations leadership
• Drive continuous improvement and lean initiatives to increase throughput and reduce changeover time on high-mix, configurable lines
• Partner with Engineering on New Product Introduction (NPI) ramps to ensure the floor is ready for new builds and configurations
• Ensure the floor can absorb rapid configuration changeovers driven by build-to-order demand and high SKU variation
• Manage attendance, timekeeping, and adherence to labor and workplace policies
• Escalate material, equipment, or staffing constraints that put schedule attainment at risk

Qualifications

• 5+ years of supervisory experience in a manufacturing/production environment, preferably in a high-volume, high-configurability (build-to-order/high-mix) setting
• High school diploma or GED required; Associate's or Bachelor's degree in a related field preferred
• Experience with ERP/MES systems (SAP preferred) for production scheduling and tracking
• Strong people-leadership skills: coaching, performance management, and conflict resolution
• Lean manufacturing/continuous improvement experience (5S, Kaizen, Six Sigma) preferred
• Ability to lead multiple production areas or teams simultaneously across differing processes
• Strong communication skills across all levels; comfortable presenting floor metrics and status to leadership
• Flexibility to support multiple shifts as production needs require
• Technical background in software duplication and technical systems to perform work desired.

Keys to Success

• Building Collaborative Relationships
• Operational Excellence
• Decision Making
• Driving Results
• Continuous Improvement Mindset
• Leading Change
• Developing Talent
• Customer Focus
• Personal Accountability
• Safety Leadership

IGT is committed to sustaining a workforce that reflects the diversity of the global customers and communities we serve and to fostering an inclusive environment where all employees feel valued, respected, and engaged. IGT is an equal opportunity employer and provides equal employment opportunities without regard to race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, veteran status, genetic information, or any other characteristic protected by applicable law. We thank all applicants for their for applying; however, only those selected to interview will be contacted.

Base pay is one component of IGT’s total rewards program. Depending on the role, employees may be eligible for bonus or commission opportunities. IGT also offers a comprehensive benefits package, which may include a 401(k) savings plan with company contributions, medical, dental, and vision insurance, life and disability coverage, paid time off, tuition reimbursement, and other wellness programs, subject to eligibility requirements.

IGT is the global leader in gaming. For more information, please visit www.igt.com.