Genesys Engineer - REMOTE

PTP • Relocation: Yes • Java • C# • 3 years ago
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Salary
≈ $69k – $130k per year (Estimated)
Location
Remote (United States)
Seniority
Middle · 3+ years exp
Employment
Full-Time

Confirmed on the employer's own hiring board on Oct 15, 2026. First seen by Alion on Nov 15, 2013. PTP scores D on the Alion truth index.

Overview
Company
Impact
Profile match

PTP

Customer experience is the new competitive edge. PTP helps you drive revenue with innovative solutions across Contact Center, CRM and Security platforms.
ptpinc.com • Call Center Services • 201-500 employees

PTP is a fast-growing system integrator that offers strategic Customer Experience (CX) solutions to our clients. We are looking for a Genesys Engineer to help us design and deliver CX solutions that provide our clients with a beautiful customer journey that achieves results. At PTP we value aptitude and creativity as well as experience. We are a diverse organization and are looking for bright, passionate and committed professionals who strive to be the best at what they do.

Responsibilities

  • Installation, configuration and testing of Genesys software
  • Support large implementations of the Genesys product suite
  • Daily operations and maintenance

Requirements

3+ years experiences with:

  • Genesys Enterprise Routing solutions
  • Genesys T-Server and I-Server integrations
  • Genesys SIP Server
  • Genesys Voice Portal (GVP)
  • Genesys Reporting

Desired

2+ years experience with:

  • Genesys eServices
  • Genesys Workforce Management
  • Genesys Agent Desktops (GAD and iWS)
  • Genesys Info Mart and Interactive Insights
  • J2EE (Java, Servlets, JSP, EJB, JSF)
  • .NET (C#, ASP.NET, ADO.NET)

Salary is DOE and is extremely competitive. We are able to offer relocation assistance to the right candidate.

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